KiYoung Hwang
Customer Service Representative at BlueBasket- Claim this Profile
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English Professional working proficiency
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Korean Native or bilingual proficiency
Topline Score
Bio
Experience
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BlueBasket
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Singapore
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Technology, Information and Internet
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1 - 100 Employee
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Customer Service Representative
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Apr 2022 - Present
- Handling customer’s inquiries via various channel - Support warehouse operation (pick&pack items, arrange delivery time slot timely - Investigate and solve issue regarding logistics and delivery when things happen - Handling customer’s inquiries via various channel - Support warehouse operation (pick&pack items, arrange delivery time slot timely - Investigate and solve issue regarding logistics and delivery when things happen
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Leekaja Beauty Salon 이가자 뷰티 살롱
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Singapore
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Individual and Family Services
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1 - 100 Employee
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Supervisor
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May 2019 - Mar 2023
Working as a Supervisor who is in-charge-of customer service, staff roster, inventory and liaison with various stalkholders. Working as a Supervisor who is in-charge-of customer service, staff roster, inventory and liaison with various stalkholders.
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SUSHI Z
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France
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Restaurants
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Server
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Nov 2018 - Mar 2019
▪ Take customers’ foodorders ▪ Serve customers with their food orders ▪ Ensure cleanliness before and after customers’ arrival and departure ▪ Take customers’ foodorders ▪ Serve customers with their food orders ▪ Ensure cleanliness before and after customers’ arrival and departure
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BLVD PTE LTD
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Singapore
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Acting Assistant Manager
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Oct 2016 - Feb 2018
Worked as a server, bartender and barista in different outlets. Trained new and current staff in coffee-making. Took up the role of Acting Assistant Manager when the Managers were not in the outlet. Managed staff and ensured smooth operation of outlet, liaison with external suppliers and customers. Worked as a server, bartender and barista in different outlets. Trained new and current staff in coffee-making. Took up the role of Acting Assistant Manager when the Managers were not in the outlet. Managed staff and ensured smooth operation of outlet, liaison with external suppliers and customers.
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Al Forno
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United States
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Food and Beverage Services
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1 - 100 Employee
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Server
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Mar 2016 - Oct 2016
Order-taking and serving of food to customers. Ensured cleanliness before and after customers' arrival and departure. Order-taking and serving of food to customers. Ensured cleanliness before and after customers' arrival and departure.
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Manager
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May 2015 - Dec 2015
Ensured smooth operation of the restaurant and in-charged of training the new staff. Handled the inventory. Ensured smooth operation of the restaurant and in-charged of training the new staff. Handled the inventory.
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Manager cum Barista
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Jul 2015 - Sep 2015
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Cafe Droptop
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Korea
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Store Manager cum Barista
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Jul 2014 - Jun 2015
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Angel in Us Coffee
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Korea
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Manager cum Barista
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Mar 2012 - Sep 2012
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Cafe Bene
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Korea
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Barista
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Mar 2011 - Aug 2011
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Education
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Hannam University
Bachelor's degree, English Literature