KiYoung Hwang

Customer Service Representative at BlueBasket
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
KR
Languages
  • English Professional working proficiency
  • Korean Native or bilingual proficiency

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

    • Singapore
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Service Representative
      • Apr 2022 - Present

      - Handling customer’s inquiries via various channel - Support warehouse operation (pick&pack items, arrange delivery time slot timely - Investigate and solve issue regarding logistics and delivery when things happen - Handling customer’s inquiries via various channel - Support warehouse operation (pick&pack items, arrange delivery time slot timely - Investigate and solve issue regarding logistics and delivery when things happen

    • Singapore
    • Individual and Family Services
    • 1 - 100 Employee
    • Supervisor
      • May 2019 - Mar 2023

      Working as a Supervisor who is in-charge-of customer service, staff roster, inventory and liaison with various stalkholders. Working as a Supervisor who is in-charge-of customer service, staff roster, inventory and liaison with various stalkholders.

    • France
    • Restaurants
    • Server
      • Nov 2018 - Mar 2019

      ▪ Take customers’ foodorders ▪ Serve customers with their food orders ▪ Ensure cleanliness before and after customers’ arrival and departure ▪ Take customers’ foodorders ▪ Serve customers with their food orders ▪ Ensure cleanliness before and after customers’ arrival and departure

  • BLVD PTE LTD
    • Singapore
    • Acting Assistant Manager
      • Oct 2016 - Feb 2018

      Worked as a server, bartender and barista in different outlets. Trained new and current staff in coffee-making. Took up the role of Acting Assistant Manager when the Managers were not in the outlet. Managed staff and ensured smooth operation of outlet, liaison with external suppliers and customers. Worked as a server, bartender and barista in different outlets. Trained new and current staff in coffee-making. Took up the role of Acting Assistant Manager when the Managers were not in the outlet. Managed staff and ensured smooth operation of outlet, liaison with external suppliers and customers.

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Server
      • Mar 2016 - Oct 2016

      Order-taking and serving of food to customers. Ensured cleanliness before and after customers' arrival and departure. Order-taking and serving of food to customers. Ensured cleanliness before and after customers' arrival and departure.

    • Manager
      • May 2015 - Dec 2015

      Ensured smooth operation of the restaurant and in-charged of training the new staff. Handled the inventory. Ensured smooth operation of the restaurant and in-charged of training the new staff. Handled the inventory.

    • Manager cum Barista
      • Jul 2015 - Sep 2015

    • Store Manager cum Barista
      • Jul 2014 - Jun 2015

    • Manager cum Barista
      • Mar 2012 - Sep 2012

    • Barista
      • Mar 2011 - Aug 2011

Education

  • Hannam University
    Bachelor's degree, English Literature
    2008 - 2018

Community

You need to have a working account to view this content. Click here to join now