Kiylia Keller
Member Services Specialist at Safe Harbor Marinas- Claim this Profile
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American Sign language Limited working proficiency
Topline Score
Bio
Richard Talbot
Kiylia is smart, focused, a hard worker, pleasant, and fun to work with!
Richard Talbot
Kiylia is smart, focused, a hard worker, pleasant, and fun to work with!
Richard Talbot
Kiylia is smart, focused, a hard worker, pleasant, and fun to work with!
Richard Talbot
Kiylia is smart, focused, a hard worker, pleasant, and fun to work with!
Experience
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Safe Harbor Marinas
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United States
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Real Estate
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400 - 500 Employee
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Member Services Specialist
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Jun 2021 - Present
As a Member Service Specialist I have been responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, accounts receivable creating and authorizing contract lease agreements. As a Member Service Specialist I have been responsible for assisting members with their immediate needs. This may include, but not limited to, giving information on the facility, products and services, assisting with reservations, accounts receivable creating and authorizing contract lease agreements.
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Wellness Advocate
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Aug 2013 - Present
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Country Convenience
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United States
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Restaurants
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Sales Assistant
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Jun 2019 - May 2021
Attending to and assisting customers Accepting payments, Stocking the shelves and maintaining station organization, Preparing any hot food Maintaining the balance of the cash drawer. Tracking inventory, ordering stock as needed Attending to and assisting customers Accepting payments, Stocking the shelves and maintaining station organization, Preparing any hot food Maintaining the balance of the cash drawer. Tracking inventory, ordering stock as needed
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Buc-ee's, Ltd.
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United States
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Retail
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700 & Above Employee
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Customer Service Manager
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Feb 2020 - Mar 2021
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Karl Malone PowerSports
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Provo, Utah Area
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Office Manager
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Apr 2019 - Aug 2019
Welcomed visitors, Maintained reception area, Collected payments, Preformed clerical duties, Answer and route incoming phone calls, Complete professional outbound calls; confirming appointments, informing customers of items that are ready for pick up. Receive and send out office mail, including titles and registration for purchased vehicles. Maintain general office equipment, Reconciled Cash Drawers daily, Welcomed visitors, Maintained reception area, Collected payments, Preformed clerical duties, Answer and route incoming phone calls, Complete professional outbound calls; confirming appointments, informing customers of items that are ready for pick up. Receive and send out office mail, including titles and registration for purchased vehicles. Maintain general office equipment, Reconciled Cash Drawers daily,
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Escapes in Time
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United States
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Entertainment
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1 - 100 Employee
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Game Master, Key Holder, Shift lead
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Apr 2017 - Jun 2019
Greet and check in guests Scheduling employees for weekly shifts Scheduling future and walk-in clients Work as part of a team creating, planning and implementing innovative games. Insuring games run smoothly and room is operating correctly Insure customers have a great experience Opening/Closing the store front Handling operational procedures Compile analytical accounting data, Book keeping. Greet and check in guests Scheduling employees for weekly shifts Scheduling future and walk-in clients Work as part of a team creating, planning and implementing innovative games. Insuring games run smoothly and room is operating correctly Insure customers have a great experience Opening/Closing the store front Handling operational procedures Compile analytical accounting data, Book keeping.
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Nanny
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Spanish Fork, Utah
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Nanny
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Aug 2016 - May 2019
Provide supervision, and care. Responisble for two children, making sure they are awake, clean, eat breakfast and arrive at school on time for kindergarten and first grade. Picking them up from school and going to after school activities, completing homework and chores. Light housework and care of one dog throughout the day well children are in class. Provide supervision, and care. Responisble for two children, making sure they are awake, clean, eat breakfast and arrive at school on time for kindergarten and first grade. Picking them up from school and going to after school activities, completing homework and chores. Light housework and care of one dog throughout the day well children are in class.
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FedEx Ground
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United States
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Freight and Package Transportation
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700 & Above Employee
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Packaging Specialist
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Aug 2018 - Jan 2019
Sorting packages for delivery, Operating conveyor belts Ensuring successful transfer and delivery of goods to intended destinations Lift packages that weigh between 50 and 200 pounds. Sorting packages for delivery, Operating conveyor belts Ensuring successful transfer and delivery of goods to intended destinations Lift packages that weigh between 50 and 200 pounds.
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Domino's
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United States
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Restaurants
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700 & Above Employee
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Delivery Specialist
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Aug 2014 - Nov 2018
Made deliveries for Domino's Pizza Perfect attendance record Handled merchandise Communicated customer complaints to General Manager Trained new employees Completed all necessary paper work Averaged 35 deliveries per day Take Orders Handle Cash Prepare Pizza Made deliveries for Domino's Pizza Perfect attendance record Handled merchandise Communicated customer complaints to General Manager Trained new employees Completed all necessary paper work Averaged 35 deliveries per day Take Orders Handle Cash Prepare Pizza
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Frontier Communications
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Telecommunications
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700 & Above Employee
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Customer Advocate
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Apr 2015 - Oct 2017
-Supervise, train, and intervene with new hires as required. - Receive, manage and handle customers’ phone calls to assist with questions regarding their financial situations and problems. -Maintain knowledge of products, promotions and computer systems to better assist the customers. -Supervise, train, and intervene with new hires as required. - Receive, manage and handle customers’ phone calls to assist with questions regarding their financial situations and problems. -Maintain knowledge of products, promotions and computer systems to better assist the customers.
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Pilot Flying J
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United States
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Retail
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700 & Above Employee
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Cashier, Deli Clerk
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Jul 2014 - Oct 2017
Managed kitchen and front desk simultaneously. Managed employee scheduling, vacation, and shift coverage. Provide fast and friendly customer service Assist customers with selections, purchases, and problems. Managed kitchen and front desk simultaneously. Managed employee scheduling, vacation, and shift coverage. Provide fast and friendly customer service Assist customers with selections, purchases, and problems.
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Salem College
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United States
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Higher Education
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200 - 300 Employee
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Receptionist
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Aug 2013 - May 2014
-Created a positive atmosphere by greeting guests and providing a pleasant, friendly experience -Processed transactions quickly while utilizing point of sale computer system -Ensured office appearance was in compliance with established guidelines. -Created a positive atmosphere by greeting guests and providing a pleasant, friendly experience -Processed transactions quickly while utilizing point of sale computer system -Ensured office appearance was in compliance with established guidelines.
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Museum of People and Cultures, BYU
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Provo, Utah Area
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Museum Technician
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Jan 2013 - May 2013
Observe, sort and catalogue potsherds from the Anasazi Indians in southern Utah. Observe, sort and catalogue potsherds from the Anasazi Indians in southern Utah.
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Amber's Family Reasruant
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Spanish Fork, UT
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Amber's Family Restaurant
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Aug 2011 - Jan 2013
Waitress Waitress
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Education
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Utah Valley University
Bachelor of Arts - BA, Public/Applied History -
Ultimate Medical Academy
Medical Office Management/Administration, 3.89 of a 4.0 grade scale -
Salem College
History, 3.7 of a 4.0 grade scale