kiwona lewis
Office Clerk at Bibb County School District- Claim this Profile
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Bio
Experience
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Bibb County School District
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United States
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Education Administration Programs
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400 - 500 Employee
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Office Clerk
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Jul 2019 - Present
• Provide Remarkable Customer service to Faculty, Students, Parents, and Visitors • Provide clerical and office function related to support and operation of the school • Reception all incoming calls and direct them to the proper personal • Follow Bibb Co. Guidelines regarding school procedures • Issue documents to students and parents • Provide Remarkable Customer service to Faculty, Students, Parents, and Visitors • Provide clerical and office function related to support and operation of the school • Reception all incoming calls and direct them to the proper personal • Follow Bibb Co. Guidelines regarding school procedures • Issue documents to students and parents
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GEICO
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United States
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Insurance
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700 & Above Employee
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Customer Service Representative
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Apr 2018 - Jul 2019
As a Licensed Insurance Agent my job consist of assisting customers with their Auto insurance policies. I answer all questions , and update the policy with information provided when necessary. As a Licensed Insurance Agent my job consist of assisting customers with their Auto insurance policies. I answer all questions , and update the policy with information provided when necessary.
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Clayton Co Health Dept
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United States
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Health, Wellness & Fitness
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Data Entry Clerk
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Sep 2017 - Mar 2018
Scheduled and monitored client appointments for the WIC program ; performed intakes and transfer intakes; assessed income and residence status for program certification; maintained proper chart documentation and format. Scheduled and monitored client appointments for the WIC program ; performed intakes and transfer intakes; assessed income and residence status for program certification; maintained proper chart documentation and format.
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The Home Depot
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United States
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Retail
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700 & Above Employee
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Customer Service Representative
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Aug 2015 - Sep 2017
Handled all incoming and outgoing calls for the Home Depot Contact Center. Provided accurate information in response to customer inquiries.Build customer loyalty by placing follow-up calls for customers who reported product issue.Followed Service Center policies, procedures and a quality assurance measures. Adhered to monthly Metrics and Schedule. Handled all incoming and outgoing calls for the Home Depot Contact Center. Provided accurate information in response to customer inquiries.Build customer loyalty by placing follow-up calls for customers who reported product issue.Followed Service Center policies, procedures and a quality assurance measures. Adhered to monthly Metrics and Schedule.
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Education
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Mercer University
Bachelor's degree, Human Development, Family Studies, and Related Services -
Clayton State University
Bachelor's degree, Psychology