Kitty Sherlock
Underwriting and Claims Manager at Texan Insurance at Texan Insurance- Claim this Profile
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Bio
Experience
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Texan Insurance
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United States
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Insurance
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1 - 100 Employee
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Underwriting and Claims Manager at Texan Insurance
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Jan 2021 - Present
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Quality Assurance Specialist
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Jun 2019 - Jan 2021
Daily monitoring and report on all agent activities. Work with the sales side of the organization to ensure quotes are accurate and timely; quality standards are being followed; product knowledge is being demonstrated and proper rebuttals are being used to save an sell business. The main focus of this position will be call qualify, training and cross channel collaboration.
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Firemark Insurance Agency
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Houston, Texas Area
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Sales
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Jul 2005 - Jun 2019
New Production Sales Manager. Personal lines insurance sales. Work with several home builders and mortgage companies to assist their buyers arrange for insurance for closing. Rating with our contracted companies to find the best package for the home buyers. Handle the sale from the beginning until the closing and then the account is transferred to customer service. Develop relationships with home buyers quickly to assess their needs. Assist account managers from time to time… Show more New Production Sales Manager. Personal lines insurance sales. Work with several home builders and mortgage companies to assist their buyers arrange for insurance for closing. Rating with our contracted companies to find the best package for the home buyers. Handle the sale from the beginning until the closing and then the account is transferred to customer service. Develop relationships with home buyers quickly to assess their needs. Assist account managers from time to time with existing clients. Show less New Production Sales Manager. Personal lines insurance sales. Work with several home builders and mortgage companies to assist their buyers arrange for insurance for closing. Rating with our contracted companies to find the best package for the home buyers. Handle the sale from the beginning until the closing and then the account is transferred to customer service. Develop relationships with home buyers quickly to assess their needs. Assist account managers from time to time… Show more New Production Sales Manager. Personal lines insurance sales. Work with several home builders and mortgage companies to assist their buyers arrange for insurance for closing. Rating with our contracted companies to find the best package for the home buyers. Handle the sale from the beginning until the closing and then the account is transferred to customer service. Develop relationships with home buyers quickly to assess their needs. Assist account managers from time to time with existing clients. Show less
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Sales
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Apr 1999 - Jul 2005
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Customer Service / Personal Lines Manager
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Jun 1989 - Apr 1999
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Customer Service / Sales
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May 1986 - Apr 1989
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Education
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Texas A&M University
Bachelor, Business Administration, Computer Programming