Experience

Seidor MENA

• United Arab Emirates
• IT Services and IT Consulting
• 1 - 100 Employee

• SAP Ariba Consultant

  • Jul 2018 - Present

  • Conduct Design Workshops• Understand the customer business requirements to propose solutions that can best meet their requirements• Prepare and deliver demonstrations/presentations/workflows• Configure SAP Ariba Upstream Modules (SLP, Contracts)• Develop test scripts• Conduct End user and Administration training• Offer ongoing technical support to clients and end-users for all Upstream (SLP, Sourcing, Contracts) and Downstream Modules (Guided Buying, Buying and Invoicing)• Perform Ariba Administration activities for existing clients involving Integration troubleshooting



Roche

• Switzerland
• Biotechnology Research
• 700 & Above Employee

• Business Analyst

  • May 2017 - Jul 2018

  • Managed projects and served as primary liaison between client and multiple internal groups to provide clarity of goals and quality and adherence to deadlines.• Communicated with customers, employees, and other individuals to answer questions and explain information.• Diagnosed and resolved Purchase Order related issues• Configured the ticketing system (Neocase), developed, and delivered user training and support internal teams in EMEA region in business/technical related issues• Customized reports (Business Object)• Created month-end-closing calendars in Salesforce/SAP Runbook and Financial Closing Cockpit.



Roche

• Switzerland
• Biotechnology Research
• 700 & Above Employee

• SAP Ariba Supplier Enablement Lead

  • May 2015 - Jan 2017

  • Configured SAP Ariba Network Buyer• Enabled Vendors for SAP Ariba• Lead the Full Enablement Projects for Vendors• Created Supplier User Guides for in English and Spanish• Monitored interfaces within SAP Ariba and SAP• Executed reports to monitor the system stability• Developed test scripts• Performed end to end testing and training with suppliers and end users• Cooperated with Finance department to collect the specific accounting laws for all relevant countries to ensure the system is customized according to these rules• Created status summaries in Smartsheet



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Financial Operations Analyst

  • May 2012 - May 2015

  • Supplier onboarding to Vodafone Supplier Portal• Booking problematic invoices (invoices that get stuck in automatic processing)• Resolve back office related queries within Service Level Agreements related to invoices• Take incoming vendor calls (English and Spanish)• Leading Knowledge Transfer from Vodafone Spain• Reconcile G/L Accounts, book and create credit memos for inventory • Supplier onboarding to Vodafone Supplier Portal• Booking problematic invoices (invoices that get stuck in automatic processing)• Resolve back office related queries within Service Level Agreements related to invoices• Take incoming vendor calls (English and Spanish)• Leading Knowledge Transfer from Vodafone Spain• Reconcile G/L Accounts, book and create credit memos for inventory