Experience

Agency for Health Care Administration

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• • Feb 2023 - Present

• • Jan 2023 - Feb 2023



Agency for Health Care Administration

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• • May 2021 - Jan 2022

  • Assisted the Assistant Deputy Secretary for Medicaid Operations with administrative responsibilities for the Division of Medicaid, as assigned.• Assisted with timely completion of assignments that require review by the Assistant Deputy Secretary. • Assisted the Assistant Deputy Secretary for Operations with personnel, budget, legislative, public information, and other activities within the Agency. • Reviewed and analyzed routine budget reports and personnel information for the Assistant Deputy Secretary for Medicaid Operations. • Reviewed all personnel action requests received from the Bureaus of Medicaid Fiscal Agent Operations (MFAO), Recipient and Provider Assistance (RPA) and Plan Management Operations (PMO) for completeness and accuracy.• Served as liaisons for the Division of Medicaid for the following: Purchasing Liaison for Medicaid Directors Office, Travel Liaison for Statewide Travel Management System (STMS), Travel Coordinator and Interagency Liaison for Department of Children and Families’ (DCF) Annual Child Protection Summit Show less

• • Jul 2018 - May 2021

  • Lead the administrative functions such as physical facilities, personnel, and financial management.• Oversaw the bureau’s personnel functions to include: advertising, hiring, and disciplinary actions, developing and maintaining performance expectations,review and approval of timesheets, oversees and approves all MyFlorida Market Place (MFMP) purchases along with invoices related to all office equipment and bureau supplies.• Assisted with developing, implementing, and maintaining standardized policies and procedures for the bureau.• Assisted with management and tracking the coordination of all assignments for the Bureau.• Assisted with special projects, as assigned by the Bureau Chief, and served as delegate for certain administrative meetings.• Assisted with travel preparation and submission for staff within the Bureau (creating TARs (Travel Authorization Requests) and travel reimbursements for all employees). Show less

• • Apr 2013 - Jul 2018

  • Prepared fiscal year purchase orders and requisitions through MFMP (My Florida Market Place)• Prepared and submitted vendor invoices for payment through MFMP.• Organized, monitored, and maintained inventory and supplies.• Initiated service calls for all office equipment.• Served as personnel liaison by preparing confidential employee files.• Prepared TARs (Travel Authorization Requests) and travel reimbursements for area office employees.• Assisted FOM with budget management and monthly expenditure reports.• Audited and approved monthly PCard transactions. Show less

• • Jul 2012 - Apr 2013

  • Assisted Medicaid beneficiaries and providers regarding Medicaid services, billing and health care access.• Assisted Medicaid beneficiaries concerning Medicaid rights, services and limitations.• Received, researched, and resolved complaints concerning Medicaid programs/services for beneficiaries.• Assisted beneficiaries with change of primary care physician and health care plans.

• • Oct 2011 - Jul 2012

  • Accessed FMMIS to review status of Medicaid claims for Force Pay process.• Performed administrative duties for the Compliance/Quality Management Unit as needed.• Participated in all unit and staff meetings, trainings and/or other related activities.• Maintained working knowledge of current computer programs, as needed to complete and enhance job responsibilities.• Received, reviewed, and logged Medicaid claims into CTS (Claims Tracking System)• Processed monthly Force Pay status report. Show less



United Cerebral Palsy of NW Florida

• Accounting Assistant

  • Oct 2007 - Oct 2011

  • Completed Financial tasks as assigned by Director of Finance • Examined budget documents to ensure compliance with state regulations. • Trained coworkers on Medicaid Billing through FMMIS • Obtained, reviewed and monitored monthly/yearly service authorizations of individual client services. • Assisted with daily client activities/events as needed. • Assisted Office Manager with Delmarva Audits. • Processed Medicaid CMS 1500 Claims through FMMIS for payment. • Operated and utilized standard business and office equipment. Show less