Experience

ZeOmega

• United States
• Software Development
• 500 - 600 Employee

• Director - Client Support and Practice Management

  • Jul 2019 - Present

• Associate Director, Delivery Management

  • Apr 2015 - Jul 2019

  Responsible for implementation of the product to clients as well as managing product development. I lead a team of business consultants who work with clients to provide consulting on process re-engineering and transformation to cut down cost and use the product in the most efficient way. Customer engagement is also my responsibility for the clients I work with. I also own product modules and lead solution, design and development efforts for the module.

• Implementation Manager

  • Nov 2013 - Apr 2015

  Manage and lead product implementations to customers. Help customers to learn and implement the product in their organization

• Implementation Specialist

  • Oct 2012 - Oct 2013

  SME on implementation of the product, Product Manager

• Lead Business Analyst

  • Feb 2012 - Sep 2012

  Customer Management, Interaction, Requirements Gathering and Analysis, Lead and mentor a team of Business Analysts, working as SME on implementation of the product, Product Manager

• Business Analyst

  • Feb 2011 - Feb 2012

  Customer Management, Interaction, Requirements Gathering and Analysis, POCs on business requirements, documenting business requirements, technical requirements, product spec, etc.



Infosys

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Lead - Planning and Assurance

  • Apr 2010 - Jan 2011

  Planning for HR, Space, Visa, Manage expenses, Financial planning for next quarter and year for the unit,

• Technology Lead

  • Apr 2008 - Mar 2010

  System designs, coding, leading design decisions, technical consultant to other implementations in the group

• Software Engineer

  • Dec 2005 - Mar 2008

  Coding, self unit testing, peer reviews