Kishore Kannan
Salesforce Senior Business Analyst at Suyati Technologies- Claim this Profile
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English -
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Tamil -
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Malayalam -
Topline Score
Bio
Credentials
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Tableau Desktop Training
IntellipaatJun, 2022- Nov, 2024 -
Agile Product Owner Role: Techniques
LinkedInNov, 2021- Nov, 2024 -
Tips for Better Business Writing
LinkedInNov, 2021- Nov, 2024 -
Agile at Work: Planning with Agile User Stories
LinkedInOct, 2021- Nov, 2024 -
Cambridge English: Business Vantage (BEC Vantage) – CEFR Level B2
Cambridge Assessment EnglishApr, 2019- Nov, 2024
Experience
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Suyati Technologies
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United States
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IT Services and IT Consulting
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300 - 400 Employee
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Salesforce Senior Business Analyst
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Dec 2021 - Present
- Oversee multiple projects performing various roles of Project Manager, Scrum Master, Business Analyst, and Administrator while leading a project team of developers, quality analysts, and architects aligning with the Scrum framework including ceremonies and artifact creation. - Development and prioritization of epics and user stories in Jira based on gathered requirements within product and sprint backlog based on value and business needs - Consult with business stakeholders to solutions based on challenges and build a lasting partnership - Exceptional documentation skills for the creation of artifacts including project plans, sprint goals, user stories, statements of work, and much more - Manage on-site and offshore team members to build a cohesive team dynamic for alignment with project goals Show less
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KGiSL
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India
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Software Development
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700 & Above Employee
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Business Analyst Team Lead
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Apr 2019 - Dec 2021
-Project management and business process knowledge for FPI-KYC operations and stock exchange clients.-Working as a Business Analyst and Project Lead for a client with offices in the United States and the United Kingdom.-On a daily basis, I manage a team of eight people.-Assigning tasks to each associate and following up on them on a regular basis.-Managing multiple process flows and production projects-collecting client requirements and delivering them in a document format.-I handled Asia-Pacific clients as well as clients from the United States and the United Kingdom.-Prepared a requirement document, a mock-up, and screen specifications-Every day, team meetings and client discussions are held.-Once a week, the tech team and production team meet.-Email correspondence with clients regarding production inquiries.-Follow-up on production status, issue tracking, and user acceptance testing on a regular basis.-Support is provided by an operations-based business analyst. Show less
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Business Analyst | Project Coordinator | UAT Implementation
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Dec 2015 - Mar 2019
-Played the role of Business Analyst Testing and Support, with experience in AMC application maintenance and enhancements.-Regression testing of in-house applications GFS (Global Financial System), MF Cash Flow, NFO, Pro-Mail, Reporting Tool, and so on.-Prepare and manage test stories, user stories, test cycles, executions, and defect management in JIRA and HP ALM –QC.-Requirement gathering, gap analysis, business process preparation, functional specification document, business requirements, and user story preparation are the primary responsibilities.-Customer product training, user acceptance testing management, and functional support throughout all phases of the projects in which I was involved-Clients from Asia and the United States were served. Show less
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Medryte Healthcare Solutions Pvt.,Ltd
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India
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Outsourcing/Offshoring
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1 - 100 Employee
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Analyst
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Feb 2015 - Nov 2015
-Handled software support and enquires for a US client. -Handled multiple applications, taking into consideration their issues and providing solutions. -Management of denials, follow-up on AR, -Individual project management -Handled software support and enquires for a US client. -Handled multiple applications, taking into consideration their issues and providing solutions. -Management of denials, follow-up on AR, -Individual project management
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Education
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2010 - 2014
Anna University
Bachelor of Engineering, B.E, Electronics and Communications Engineering -
2020 - 2021
Intellipaat
Masters in Business Analysis, Technology
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