Kishen Kumar

Administrator & Account Receivable at Forza1 Volleyball Club
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Contact Information
us****@****om
(386) 825-5501
Location
Menifee, California, United States, US
Languages
  • English -
  • Gujarati -

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Credentials

  • International tutor training program certification (ITTPC) Level 1
    -

Experience

  • Forza1 Volleyball Club
    • United States
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Administrator & Account Receivable
      • Jun 2019 - Present

      Implement and enforce new protocols to improve productivity, communications and data accuracy. Fostered team-based culture and empowered admin support staff leading to a 10% increase in customer survey score. Spearheaded the transition to a new customer management software, trained employees at separate Forza1 facilities and implemented procedural changes to reduce accounting and billing errors. Train, supervise, and evaluate the daily performance of admin support staff. Resolve internal conflicts between team members or staff. Reduced company expenses through analyzing cash flows for various services, presenting recommendations to management and removing services with low retention or profit margins. Performing billing, collections and resolve customer account discrepancies. Developed employee on/off boarding process, including revised contracts, manuals and policies & procedures. Assist planning and managing small teams during high volume company events. Supervise admin support staff in day-to-day operations. Show less

  • Hallmark Floors
    • United States
    • Consumer Goods
    • 1 - 100 Employee
    • Customer Service Representative
      • Nov 2018 - May 2019

      Within three months was recognized for responsibility and proactive decision making. Awarded two additional distributor accounts to manage. Assisted with overseeing and adjusting inventory and outbound trucking schedule. Manage and assist with several distributor accounts. Process & schedule distributor orders through Oracle NetSuite. Assist purchasing department process and manage direct shipments from overseas factory to distributors. Within three months was recognized for responsibility and proactive decision making. Awarded two additional distributor accounts to manage. Assisted with overseeing and adjusting inventory and outbound trucking schedule. Manage and assist with several distributor accounts. Process & schedule distributor orders through Oracle NetSuite. Assist purchasing department process and manage direct shipments from overseas factory to distributors.

  • CONSTRUCTION INDUSTRY SPECIALTIES OF CALIFORNIA INC
    • United States
    • Construction
    • 1 - 100 Employee
    • Accounts Payable/Accounts Receivable
      • Jan 2018 - Sep 2018

      Audited Residential department projects leading to an additional $35,000 in missed revenue. Researched and coordinated the onboarding of a new project management software, which reduced payroll errors and enhanced communications between the office and field. Trained employees and supervisors on new policies and procedures to eliminate common errors and questions related to the new project management software. Sustained a high level of data accuracy in customer billing and expenses for multiple departments. Eliminated 60 day+ overdue payables for three departments, while remaining within budgetary constraints and maintaining healthy working relationship with vendors and suppliers. Managed payables in relation to company’s largest residential department customer. Created progress report/updates for upper management review. Verify and resolve client’s billing discrepancies. Show less

  • California State University-Dominguez Hills
    • United States
    • Higher Education
    • 700 & Above Employee
    • Supplemental Instructor
      • Aug 2017 - Dec 2017

      Create weekly lesson plans in accordance with the course lecture Conduct weekly academic problem solving workshops relating to statistics Hold regular office hours for additional one on one and small group tutoring sessions

    • Toro Learning and Testing Center Tutor
      • Mar 2015 - Dec 2017

      International tutor training program certification (ITTPC) Level 1 Guided students to solve various problems related to chemistry and mathematics Reinforced chemistry and mathematic concepts Helped students develop study skills

  • Subway
    • United States
    • Restaurants
    • 1 - 100 Employee
    • Sandwich Maker
      • Oct 2012 - Mar 2015

      Cash handling Maintained cleanliness of both front and back of store Offer great customer service to customers Monitored/maintained food at optimal temperatures in accordance to FDA regulations Cash handling Maintained cleanliness of both front and back of store Offer great customer service to customers Monitored/maintained food at optimal temperatures in accordance to FDA regulations

Education

  • University of Redlands
    Master of Business Administration - MBA, Finance
    2018 - 2020
  • California State University-Dominguez Hills
    Bachelor of Science - BS, Biochemistry
    2012 - 2017

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