Kisha Cheng

Affiliate Coordinator at United States University
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Contact Information
us****@****om
(386) 825-5501
Location
Tempe, Arizona, United States, US
Languages
  • Cantonese -
  • Mandarin -
  • English -

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Credentials

  • COVID-19 Contact Tracing
    The Johns Hopkins University
    Aug, 2020
    - Oct, 2024
  • HIPAA Awareness - Module 1
    Kansas Department of Health and Environment
    Aug, 2020
    - Oct, 2024
  • Making Contact: A Training for COVID-19 Contact Tracers
    Association of State and Territorial Health Officials
    Jul, 2020
    - Oct, 2024
  • Certified Tutor, Level 1
    College Reading & Learning Association
    Jun, 2018
    - Oct, 2024
  • Level 2 Certificate in Book-keeping and Accounts
    Pearson
    Jan, 2015
    - Oct, 2024
  • Pearson LCCI Level 1 Certificate in Book-keeping
    Pearson
    Jan, 2014
    - Oct, 2024

Experience

    • Higher Education
    • 100 - 200 Employee
    • Affiliate Coordinator
      • Mar 2023 - Present

      - Assist users with technical experience of database.- Maintain a database of information which shows status of all in process and executed documents, as well as preceptor information and approvals; responsible for filing all executed agreements for easy retrieval in required information system.- Create and convey training and new required processes to users.- Recommends process improvements to maximize quality of process for affiliates, OFE, the division, and the College.- Establishes rapport and positive relationships with affiliates and other internal and external stakeholders.- Creates a positive front-end experience to ensure affiliates remain supportive of being a practicum site.- Responsible for maintaining active agreements and coordinating renewals when necessary.- Addresses affiliate concerns and escalates when needed to ensure continued engagement of affiliate.- Ensures daily/regular communication with CPC team, legal department, insurance broker, College and affiliate on status of agreement; responsible for removing obstacles and roadblocks to ensure timely completion.- Responsible for collecting all documents and information required for affiliation agreement for legal signature ensuring high degree of accuracy in the pre-approved agreement. Show less

    • Clinical Placement Coordinator
      • Jun 2022 - Mar 2023

      - Implemented an efficient data management system using Google Sheets to better track the student’s overall placement process and compliance resulting in a 98% of placement rate each academic term. - Demonstrated interpersonal skills while collaborating with sites and preceptors to address affiliate concerns and ensure agreements are executed in a timely completion by identifying obstacles and removing roadblocks. - Handled 100+ incoming and outgoing phone calls and 300+ emails from students and sites from different demographics and age groups and gathered information from them while maintaining consistent and accurate notes and stored documentation in required CRM system and clinical placement system database weekly. Show less

    • United States
    • Furniture
    • 1 - 100 Employee
    • Chemical Receiving Clerk
      • Oct 2021 - Mar 2022

      - Trained new hire chemical technicians on identifying chemicals, how to handle them safely, and how to receive them when they arrive. - Collaborated with the Environmental health and safety (EHS) team to ensure the safety and air quality in the foaming and chemicals area, and updated them on the arrival of chemicals in a timely manner.- Liaised with the production and finance team to determine correct chemicals usage and report.- Cooperated with purchasing team on the arrival of the chemicals and update them if the chemicals are going to be run out of stock. - Worked with foam engineers and technicians from China for updating on chemical usage, foam production, and procedures.- Facilitated effective communication between two parties that do not speak a similar language by converting one spoken or written language to another on a daily basis, settings include business meetings and training new hire foam technicians.- Entered daily process orders in WMS/ SAP, including processing good receipt and consumption for chemicals, correcting inventory variances.- Troubleshot and corrected errors created in WMS/ SAP.- Ensured the accuracy of data transmitted back to the main system.- Assisted in reversal or adjustments of pallet quantities, and non-production materials in SAP.- Aided inventory team with reconciliations, counts, and adjustments.- Daily reporting of process orders in WMS/ SAP.- Daily reporting/ adjustments of raw material inventory levels including end-of-run inventories.- Daily reporting & adjustments of packaging material. Show less

    • SAP Data Processing
      • Jun 2021 - Dec 2021

      - Acted as SAP manager's assistant, duties included reviewing resumes, attending business meetings on behalf of the manager, and other office administration duties.- Trained 5+ employees on navigating and processing data in SAP.- Collaborated with our corporate in China to solve the issues on orders confirmation and consumption which affected the profit of the company significantly. - Entered daily process orders in SAP, including creating picking lists, scrap transactions, updating, and closing production orders, etc.- Corrected inventory variances.- Assisted in reversal or adjustments of pallet quantities.- Troubleshot and corrected errors created in SAP.- Liaised with the production and finance teams to determine correct usage and report.- Monitored production orders in the warehouse.- Assisted inventory team with reconciliations, counts, and adjustments.- Daily reporting of process orders in SAP.- Weekly reporting and adjustments of raw material inventory levels including end-of-run inventories.- Weekly reporting & adjustments of packaging material. Show less

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • COVID-19 Contact Tracer
      • Aug 2020 - Jun 2021

      - Reached out to patients and gather information on who they’ve been in close contact with during the period when they may have been infectious. - Provided patients with resources and instructions on appropriate next steps. - Followed specific department guidelines using data collection tools to catalog and provide the results of the surveys to the jurisdictions on a daily basis. - Reached out to patients and gather information on who they’ve been in close contact with during the period when they may have been infectious. - Provided patients with resources and instructions on appropriate next steps. - Followed specific department guidelines using data collection tools to catalog and provide the results of the surveys to the jurisdictions on a daily basis.

    • United States
    • IT Services and IT Consulting
    • Student Intern
      • May 2020 - Dec 2020

      - Analyzed the top largest telehealth organizations relative to medical scheduling. - Conducted research on health IT marketing. - Analysis of Venture Capital groups and preparing pitches for the company. - Provided customer service for users of the software platform. - Developed website content. - Attended planning and strategy meetings for the company. - Analyzed the top largest telehealth organizations relative to medical scheduling. - Conducted research on health IT marketing. - Analysis of Venture Capital groups and preparing pitches for the company. - Provided customer service for users of the software platform. - Developed website content. - Attended planning and strategy meetings for the company.

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Care Manager
      • Nov 2018 - Dec 2018

      - Helped older adults with Alzheimer’s with daily activities, such as bathing and bathroom functions, feeding, and grooming. - Provided physical care for residents. - Encouraged residents to engage in planned and unplanned activates. - Assisted housekeeping and maintenance staff to keep the community clean. - Assisted with meal service in the dining room. - Helped older adults with Alzheimer’s with daily activities, such as bathing and bathroom functions, feeding, and grooming. - Provided physical care for residents. - Encouraged residents to engage in planned and unplanned activates. - Assisted housekeeping and maintenance staff to keep the community clean. - Assisted with meal service in the dining room.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Peer Tutor
      • Oct 2017 - Dec 2018

      Tutored Math (up to 151 which is Calculus 1), Sociology& 101, and Psychology& 100 for drop-in tutoring and individual tutoring.

    • Student Assistant
      • Sep 2017 - Sep 2018

      - Helped customers in the purchase of books- Assisted in locating books not on-site- Assisted in determining the availability of back-ordered- Arranged books

    • Student Ambassador
      • May 2017 - Jun 2018

      - Assisted students on the first three days of school- Shared my experiences in the U.S. with foreign students - Helped with cultural exchange sections- Served food at school events- Gave tours to family and students

    • Non-profit Organizations
    • 700 & Above Employee
    • Administration Assistant
      • Jun 2017 - Aug 2017

      - Maintained files and records in the Broadcasting Services Department - Utilized office appliances - Assisted in office management and organization procedures - Ensured operation of equipment by completing preventive maintenance requirements - Maintained files and records in the Broadcasting Services Department - Utilized office appliances - Assisted in office management and organization procedures - Ensured operation of equipment by completing preventive maintenance requirements

    • Hong Kong
    • Construction
    • 100 - 200 Employee
    • Temporary Clerk
      • Jun 2016 - Aug 2016

      - Maintained files and records in the Electrical Services Department - Compiled financial records - Issued invoices and checks for construction workers - Utilized office appliances - Assisted in office management and organization procedures - Maintained files and records in the Electrical Services Department - Compiled financial records - Issued invoices and checks for construction workers - Utilized office appliances - Assisted in office management and organization procedures

    • Part-time Teaching Assistant
      • May 2016 - Jun 2016

      - Supervised a group of students (from grades 1 to 6) and provided discipline in the classroom - Collaborated with other staff members and parents to access student's needs and how best to address them. - Assist students on homework and check completed work - Review school contents and materials with students - Share student academic progress and reports with parents - Supervised a group of students (from grades 1 to 6) and provided discipline in the classroom - Collaborated with other staff members and parents to access student's needs and how best to address them. - Assist students on homework and check completed work - Review school contents and materials with students - Share student academic progress and reports with parents

Education

  • United States University
    Master of Business Administration - MBA, Information Technology and Business Analytics
    2023 - 2023
  • Arizona State University
    Bachelor of Science - BS, Public Health
    2019 - 2020
  • Bellevue College
    Associate of Arts and Sciences - AAS, Biology/Biological Sciences, General
    2016 - 2018
  • STFA Seaward Woo College
    The Hong Kong Diploma of Secondary Education, High School/Secondary Diplomas and Certificates
    2010 - 2016

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