Business Analyst

• Apr 2020 - Present

- Collaborating with stakeholders, clients, and development teams to elicit, document, and analyze business requirements for software solutions. This involves understanding business processes, user needs, and system functionalities. - Preparing clear and concise business requirement documents, functional specifications, user stories, and use cases that serve as a foundation for the development team. - Identifying areas for process improvement and efficiency enhancement within the organization or for client projects. Proposing and implementing solutions to optimize business processes and systems. - Assisting in project planning, tracking progress, and ensuring projects are delivered on time and within scope. Coordinating with different teams to ensure seamless execution. - Collaborating with the testing team to ensure that the developed software meets the specified requirements and conducting user acceptance testing (UAT). - Analyzing data to provide insights and support decision-making processes. This may include data cleansing, data validation, and generating reports or dashboards. - Actively engaging with clients to understand their needs, address queries, and gather feedback. Building and maintaining strong client relationships. - Providing training and support to end-users during and after the implementation of software solutions. - Assisting in managing organizational change related to the implementation of new systems or processes. - Evaluating the potential impact of proposed changes or new projects on the business and communicating findings to relevant stakeholders. - Collaborating with cross-functional teams, such as development, design, and sales, to ensure alignment of business goals. - Being adaptable to take on additional tasks and responsibilities as required by the project or organizational needs. Show less