Experience

SANE

• Mental Health Care
• 1 - 100 Employee

• Counselor

  • Feb 2023 - Present

• Team Leader - Counselling

  • Mar 2022 - Feb 2023

• Helpline Counselor

  • Feb 2021 - Mar 2022



Lifeline Australia

• Australia
• Mental Health Care
• 400 - 500 Employee

• Crisis Counselor

  • Sep 2018 - May 2022

  Providing front-line counselling and crisis support for clients experiencing suicidal ideation, mental health issues, anxiety, domestic violence and responding to third party enquiries for assistance. Providing front-line counselling and crisis support for clients experiencing suicidal ideation, mental health issues, anxiety, domestic violence and responding to third party enquiries for assistance.



Endocrine Surgeon

• Melbourne, Victoria, Australia

• Personal Assistant

  • Feb 2020 - Feb 2021

  First point of contact for patients, specialists and medical staff Booking surgery appointments for patients, making sure assistants and anaesthetists are organised Responding to telephone enquiries promptly (within 3-5 rings) and in a professional manner Accounting, billing and receipting utilising HIC online, Medicare, DVA and private health funds Updating patient demographic details and administrative notes in Genie Scheduling meetings with medical representatives Making sure the doctors’ continual professional development (MOPS) are relevant Transcribing dictated medical reports and writing reports to other health professionals Maintaining good relationships with referring doctors, anaesthetists and other health professionals Show less



Cancer Specialists

• Melbourne, Victoria, Australia

• Personal Assistant

  • Nov 2019 - Jan 2020

  I was a part-time PA to two urologists and a breast surgeon. I was responsible for managing their diaries, clinics and theatre bookings. I worked independently but also part of a team on consulting days due to the fast passed environment. I was a part-time PA to two urologists and a breast surgeon. I was responsible for managing their diaries, clinics and theatre bookings. I worked independently but also part of a team on consulting days due to the fast passed environment.



Endoscopic Services

• Melbourne, Australia

• Medical Secretary

  • Mar 2016 - Aug 2019



Camden Clinical Commissioning Group

• London, United Kingdom

• Medical Records Administrator

  • Jan 2009 - Dec 2015