Experience

Peak Medical Ltd - UK

• United Kingdom
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Territory Manager - South East Region

  • Jan 2020 - Present



Dansac A/S

• Denmark
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Education UK Brands

  • 2016 - Jan 2020

  I am responsible for the full portfolio of Ostomy education for Hollister Ltd and Dansac.As part of the marketing team I am responsible for the strategy, course development and then on to delivery. I work with the Clinical specialists, various events teams as well as colleagues to ensure the smooth running of local, national and international event.I am the go to person for the delegates and work with external organisations in order to ensure accreditation of the courses and also gain an understanding of their processes and procedures this enables a good working partnership.I have an understanding and ability to use/modify and train the students on the relevant external IT (University Portals). I train/present to the healthcare professionals during their courses.I also present internally to the senior management team and field staff to keep all areas of the business abreast of what is going on in 'Education'

• Marketing Assistant

  • Oct 2012 - Jun 2016

  My primary role was to ensure all Educational events were carried out with excellence, this included sourcing the venue and all other logistics.I also assisted the Product Manager with logistics for her events including product launches, National AGMs, business meetings, National conference.Over the 4 years I was in this role I developed my skills, worked well in the team and built some great relationships.

• Customer Service Advisor

  • Jan 2007 - Oct 2012

  Intitially I was responsible for answering calls, resolving customer issued or refering to the healthcare professional.This role developed and I took on the responsibility of managing the CRM system that we had in place at the time; as part of this role I was involved in the implementation of an upgraded SAP CRM system. This built on my skill set. Following on fro SAP we migrated to SalesForce.com where I was part of the project team again.On leaving the customer service team I had a very good understanding of all of the functions within that role and still use that knowledge and the learnt skills today.