Experience

Anderson Stockley Accredited Training Ltd

• United Kingdom
• Professional Training and Coaching
• 1 - 100 Employee

• Education Practitioner

  • Apr 2022 - Present



Everyone Active - SLM

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Front Desk Receptionist and Duty Manager

  • Mar 2019 - Apr 2022

  - To greet and welcome customers- Answer and call back any enquiries- Add and update members personal details using MRM system- Ensuring member details are kept confidential- Assist with coordintation of classes and events - To greet and welcome customers- Answer and call back any enquiries- Add and update members personal details using MRM system- Ensuring member details are kept confidential- Assist with coordintation of classes and events



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• Information Technology & Services
• 1 - 100 Employee

• Private Nanny

  • Mar 2016 - Apr 2022

  - Remain organised and punctual, ensuring children attend school and extra-curricular activities on time- Ensure effective time management in order to achieve jobs- Meeting the children’s needs daily- Planning activities- Making appointments- Preparing food- Ensuring employers peace of mind by maintaining close contact with parents- Safeguarding- General household chores - Remain organised and punctual, ensuring children attend school and extra-curricular activities on time- Ensure effective time management in order to achieve jobs- Meeting the children’s needs daily- Planning activities- Making appointments- Preparing food- Ensuring employers peace of mind by maintaining close contact with parents- Safeguarding- General household chores



Virgin Active

• United Kingdom
• Wellness and Fitness Services
• 700 & Above Employee

• Club V Department Manager

  • Jan 2010 - Mar 2016

  - Leading and motivating a team of 10 staff, working on a Rota basis- Completing all employee admin including recruitment, payroll, training and personal files- Planning and holding performance reviews and team meetings- Keeping all relevant files up to date and within guidelines- First point of contact for Safeguarding children and OFSTED- Reviewing and designing the children’s activity timetable and birthday parties- Coordinating and executing events, sustaining solid relationships with external vendors- Efficiently following all policies and procedures- Member relations and customer satisfaction- Keeping in line with budgets and working towards targets- Meeting deadlines, establishing priorities- Day to day running of my department and of the whole club- Attended 5 Exclusive Virgin Active ‘Most Loved’ award evenings