Experience

Cynon Taf Community Housing Group

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Director of Housing and Communities

  • Feb 2021 - Present

  Responsible for housing, repairs, maintenance and property services across our properties. Part of the Senior Management Team Responsible for housing, repairs, maintenance and property services across our properties. Part of the Senior Management Team



Llamau

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Director Of Business Development

  • Feb 2019 - Feb 2021

  Responsible for developing and delivering the Llamau Business Development strategy at Llamau, including developing and continuing to improve services that contribute to preventing homelessness. This includes a Helpline for young people in housing crisis, and a mediation service that works with young people in schools in order to reduce family breakdown. In addition, developing new innovative services and surplus making services in order to support the charity's ambition to deliver more creative services.



Coastal Housing Group

• United Kingdom
• Construction
• 1 - 100 Employee

• Non Executive Director and Vice Chair

  • Sep 2009 - Sep 2020

  As a Trustee I am jointly responsible for the strategic direction of the organisation including purpose, aims and values, delivery of key operational services as well as financial probity and good governance.I have a particular interest in the delivery of core business objectives such as excellence in tenant services, regeneration activity and cultural and organisational development As a Trustee I am jointly responsible for the strategic direction of the organisation including purpose, aims and values, delivery of key operational services as well as financial probity and good governance.I have a particular interest in the delivery of core business objectives such as excellence in tenant services, regeneration activity and cultural and organisational development



Newydd Housing Association

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Head of Housing

  • Aug 2017 - Feb 2019

• Head of Housing

  • Aug 2017 - Nov 2018

  I a responsible for leading the Housing team in all areas of tenancy management, income collection, ASB, and supported housing. Our focus is on excellent customer service, through a stong and supportive landlord function ensureing that teants are able to maintain and sustain their tenancies. Presently the key areas of work are restructing to improve all areas of the deaprtment's performance, support Universal Credit rollout and manage Renting Homes legislation



Caer Las Cymru

• 1 - 100 Employee

• Director of Operations

  • Sep 2013 - Aug 2017

  I am a member of the Executive Leadership Team responsible for both strategic and operational planning and delivery of all contracted services in line with Trustee expectations and the Strategic Plan.I am responsible for the operational contract management of the full range of Caer Las services through an extended management structure. This includes shared supported accommodation, direct access hostel accommodation, mental health day services and accommodation including CSSIW registered schemes, and a number of floating tenancy support contracts across a number of local authority areas. In addition, I oversee the management, and maintenance of our housing stock in various locations across south west Wales, and am responsible for the overall operations budget across all services. I lead on commissioner relationship management and contract negotiations with a number of local authorities, Welsh Government and other external organisations. I represent the organisation at a range of policy development/consultation and lobbying forums and regularly liaise with professional and trade bodies to ensure that our particular organisational and sector interests are represented. I have responsibility for a number of additional corporate functions including tendering and business growth, organisational sustainability, service quality and compliance as well as the health and safety function within the operational portfolio.I deputise for the CEO where appropriate and am responsible for reporting to Board and sub groups, commissioners, partners and other stakeholders.



Bron Afon Community Housing

• United Kingdom
• Civic and Social Organizations
• 100 - 200 Employee

• Community Involvement Manager

  • Feb 2012 - Sep 2013

  I was responsible for the community development/involvement team and managed a range of core and grant funded initiatives and projects focussed on placing the customer and the community at the heart of decision making at the organisation. This included the development of the community mutual model of governance through involvement of tenants and communities in both formal and informal decision making processes and structures in areas such as housing improvement works, community benefits and employment initiatives, and governance activities such as forums and committees. I was responsible for embedding the community team approach to regeneration through an asset based engagement model, resilience building and an emphasis on local decision making, governance and self determination. I oversaw additional regeneration activities including funding generation, externally funded community projects and partnership work with a range of organisations including training and employment opportunities for tenants.I was responsible for managing a number of corporate projects including an organisational rent review, and the development of supported housing for young people



Chartered Institute of Housing

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• i2i Co-ordinator

  • Jun 2009 - Feb 2012

  Project management of tenant/staff involvement in the stock transfer ballot process including facilitating tenant and staff offer documents through consultation and engagement activitiesSupporting shadow Boards in pre or post ballot periods, organising learning events and study visits.Promotion of the concept of community benefits, targeted recruitment and training and SME friendly procurement Project management of tenant/staff involvement in the stock transfer ballot process including facilitating tenant and staff offer documents through consultation and engagement activitiesSupporting shadow Boards in pre or post ballot periods, organising learning events and study visits.Promotion of the concept of community benefits, targeted recruitment and training and SME friendly procurement



Swansea Council/City and County of Swansea

• Housing Specialist

  • Oct 2004 - Jun 2009

  Various housing positions including;Disability Accommodation Strategy Coordinator (Jan 2008 - June 2009)Development of a 5 year commissioning strategy to inform development of specialist units of accommodation for people with complex physical disabilities Coordination of the allocation, appropriate care package, and move in/on processes for adults in need of new specialist accommodation Housing Officer (March 2006 - Jan 2008)Responsible for all aspects of housing and estate management on a patch of 600 – 700 properties including tenancy management, allocations and lettings, managing anti social behaviour, community involvement and engagementHousing Bursary Student (Oct 2004 - March 2006) Completion of MSc in Housing and professional qualification1 year work placement in all areas of a local authority housing department



Chartered Institute of Housing

• United Kingdom
• Non-profit Organizations
• 100 - 200 Employee

• Training Administrator

  • Sep 2003 - Oct 2004

  General administration duties for training courses, conferences and seminars. General administration duties for training courses, conferences and seminars.