Community Support Worker

• Nov 2020 - Present

Insurance Protection advisor

• Jan 2015 - Nov 2020

My responsibilities include calling potential customers/existing customers with the intention of giving them an advised protection quote on their life, critical illness and mortgage insurance. I build rapport, follow up leads, manage my own diary and KPI's. I also complete FCA regulated medical questionnaires and more importantly help people understand different policies and make sure they have the right one that suits their needs. My responsibilities include calling potential customers/existing customers with the intention of giving them an advised protection quote on their life, critical illness and mortgage insurance. I build rapport, follow up leads, manage my own diary and KPI's. I also complete FCA regulated medical questionnaires and more importantly help people understand different policies and make sure they have the right one that suits their needs.

Insurance Financial Advisor

• Jan 2015 - Nov 2020

AFH Insure took over Arc Insure and so im still working for the same company - just a change in name. AFH Insure took over Arc Insure and so im still working for the same company - just a change in name.

Advertising Sales Consultant

• Nov 2014 - Feb 2015

My main publication that I work for is Ad Mag which comes out once a week on a Friday. I also deal with the advertising on The nottingham Post online and paper, The topper and Online directories. My main role is to sell advertising spaces for small to medium businesses in and around East Midlands and South Yorkshire. Website sales on request. My main focus is to be an advisor and sales second. I want to find out what your business needs and what areas to work on so I can come up with a package that will increase your companies revenue. Please message for any information.

Retention Sales Executive

• May 2014 - Nov 2014

Retaining existing EE customers and handling their phone upgrade. As EE is more expensive than other networks this was a very hard task so a lot of sales techniques had to be used along with good rapport skills. Retaining existing EE customers and handling their phone upgrade. As EE is more expensive than other networks this was a very hard task so a lot of sales techniques had to be used along with good rapport skills.

Marketing Sales Executive

• 2013 - May 2014

World Mining Frontiers marketing campaign Progressive Digital Media is a content driven media company producing premium business information, research services and marketing solutions for senior level decision makers. I deliver industry networking opportunities to thousands of senior decision makers; and I am committed to the expansion of the services provided by our industry leading journal, World Mining Frontiers. I offer advertising to the Mining sector whilst delivering high quality business information to global audiences.

Sales Support Specialist

• 2012 - 2013

'CardSave/Worldpay cater for over 50,000 merchants operating across a multitude of business sectors who need to take card payments however and wherever their customers demand. We produce efficient card processing solutions to tailor for any business type. Our products are cost effective and make accepting card payments an easy way to carry out your business. We pride ourselves on providing excellent service, and a diverse range of products that are cost effective and easy to use.' My job role here was a sales support executive, my main duties were to work off a dailer manager system to cold call small businesses and create meetings for face to face sales managers to go out and visit them. I also managed my own KPIs and regularly trained new staff. Here i had to work off my own initiative as we had no supervisor and we had to keep track of our own sales and bonuses.

Business Development Manager

• Jan 2008 - Aug 2012

IDBC catered for small businesses within the UK, building proposals and cases to try and get them a reduction on there business rates (council tax) bills. As a business rates specialist and office manager I dealt with a lot of different sections of the business. Starting as a sales executive I grew within the company quickly rising to top sales performer, I was then tasked with interviewing, training and developing new recruits. Eventually I moved on to managing my own office with a team of 10 people at any given time and travelled across Nottingham to sister companies to recruit and train all of there staff. The main duties of this role were - Recruitment, payroll, script writing, training, invoices, collections, sales, receptionist, KPIs and team leader.