Development Operations Manager

• Oct 2022 - Present

Senior Business Services Associate

• Nov 2021 - Oct 2022

Business Services Associate

• Oct 2020 - Nov 2021

Administrative Assistant/Special Projects Coordinator

• Feb 2020 - Oct 2020

Intake Coordinator

• Mar 2018 - Feb 2020

Secretary II

• Aug 2016 - Mar 2018

Administrative Specialist

• Feb 2014 - Aug 2016

* Serve as primary contact for Augusta Outreach office, often acting as intermediary to internal and external individuals and groups. * Provide complex administrative support to staff; perform the duties assigned by multiple staff. * Assist with data entry, reports, documents, etc. using Word, Excel, PowerPoint, Access, and other web-based data systems. * Operate office equipment – printers, photocopiers/scanners, fax machine, multi-phone lines, voice messaging system, video conferencing, etc. * Screen calls, visitors and mail – respond to inquiries as appropriate. * Monitor and maintain inventory – order supplies as needed, in conjunction with the Orono office. * Organize and maintain office and shared conference spaces. * Maintain and coordinate multiple calendars. * Typing, preparing and editing correspondence and documents, assisting with reports. * Schedule, organize and prepare for meetings, conferences, and events – meeting agendas, minutes, and/or handouts, arrange space, food/snacks, etc. * Travel arrangements – rooms and/or flight reservations when needed, in conjunction with the Orono office. * Collect and disseminate a variety of written and verbal communications requiring knowledge of relevant policies, procedures and rules for assigned area; providing explanations requiring some interpretation of policy to common questions and requests. * Establish, implement and maintain confidential records, filing systems and databases. * Participate in planning webinars for meetings and education events: produce, host, edit, support and oversee the use of webinar rooms. * Process confidential information. * Work effectively and cooperatively with department members, UMaine administration, the campus community, and external clients and customers. * Perform reasonably related duties as assigned.

Administrative Specialist

• Feb 2014 - Aug 2016

* Work effectively and cooperatively with members of department staff, UMA administration, and external clients and customers * Receptionist work, screening calls and email, and handling verbal and written communications for a broad range of questions, issues, and requests relating to the Center's mission and daily activities. * Assist with writing, proofing and compiling documents and correspondence. * Process confidential information. * Provide support for formatting and submitting documents associated with various projects. * Order supplies. * Trouble shoot office equipment malfunctions. * Schedule, organize and prepare for meetings, conferences, and events – meeting agendas, minutes, and/or handouts, arrange space, food/snacks, etc. * Assist with recording and compiling meeting minutes as needed * Process, receive, sort, and distribute a variety of correspondence, deliveries, and mail * Travel arrangements – rooms and/or flight reservations and conference registrations * Participate in planning webinars for meetings and education events: produce, host, edit, support and oversee the use of webinar rooms

Advertising Account Executive

• Aug 2013 - Feb 2014

* Sell airtime to current and potential businesses * Manage current accounts * Maintain communication using Microsoft Outlook with corporate as well as clients * Track pending appointments using e-Time * Promote special package offerings including but not limited to MLB, NBA, Olympics, and holiday * Customer service * Make sure clients maintain current payments * General office duties including typing, faxing, filing, records maintenance * Sell airtime to current and potential businesses * Manage current accounts * Maintain communication using Microsoft Outlook with corporate as well as clients * Track pending appointments using e-Time * Promote special package offerings including but not limited to MLB, NBA, Olympics, and holiday * Customer service * Make sure clients maintain current payments * General office duties including typing, faxing, filing, records maintenance

Account Specialist

• Oct 2012 - Jan 2013

* Process sales orders and create purchase orders * Work directly with other departments including shipping, receiving, and the call center to ensure timely processing * Communicate with vendors regarding the status of their orders * Maintain spreadsheets for inventory and order tracking * General office duties including typing, data entry, faxing, answering phones, copying, filing, etc. * Process sales orders and create purchase orders * Work directly with other departments including shipping, receiving, and the call center to ensure timely processing * Communicate with vendors regarding the status of their orders * Maintain spreadsheets for inventory and order tracking * General office duties including typing, data entry, faxing, answering phones, copying, filing, etc.

Temp

• 2011 - 2013

Advertising Coordinator

• Jun 2011 - Sep 2012

* Design advertising materials for five locations. This includes but is not limited to direct mail pieces, coupons, letters, signage, business cards, postcards, and newspaper ads * Print direct mail pieces using bulk mailer software * Coordinate television commercials with stations and our production company * Create and maintain the social networking pages for each dealership * Communicate with vendors to ensure promotional items are ordered and correct * Coordinate with the dealerships for the distribution of e-mail blasts * Coordinate media buys

Waste Paper Coordinator

• Nov 2010 - May 2011

* Coordinate waste paper coming into the mill * Ensure the mill does not run out of waste paper the make the pulp sold to customers * Communicate with suppliers and carriers to ensure each grade of paper arrives on time and is up to the Cascade standard * General office duties including typing, data entry, faxing, answering phones, copying, filing, etc. * Communicate with management the status of pulp * Communicate with the mill floor staff the status of the paper * Fill in for the receptionist as needed

Copy Writer

• Jun 2009 - Aug 2009

* Write copy for radio commercials* Write advertorials for publications* Work with marketing agency to develop creative pieces such as posters and on property signage for various departments* Manage Excel spreadsheet of open jobs* Work on various other projects including a television commercial and a “Battle of the Bands” type of contest* Communicate with other departments in developing creative to ensure they get the signage they need

Assistant Retail Buyer

• Feb 2006 - Jun 2009

* Assist Senior Buyer in daily operational duties* Distribute product from the warehouse to the property* Input orders* Attend vendor meeting and trainings* Contact vendors for necessary information (product price / Vendor Style changes, etc.)* Maintain the weekly budget by store in a spreadsheet* Analyze various sales figures* Communicate with Accounts Payable when/if there is a problem with any account.* Maintain Open To Buy * Work with Accounts Payable and our warehouse team to get any pending issues resolved.* Maintain weekly spreadsheet of sales numbers* Shop the market to see what’s new and hot, keeping up with the trends* Various categories that I have been in assigned to include but are not limited to:-Footwear (both men and women’s casual and dress shoes)-Accessories (high end belts, pens, cigar cutters, wallets, and lights from vendors such as Colibri, Cartier, and ST Dupont and Brighton)-Sunglasses (working with brands including Chanel, Prada, Gucci, Tiffany, Bvlagari, Maui Jim, Oakley, Versace and Armani Exchange)-MacAppeal (our authorized Apple reseller store)-Handbags (working with brands including Dooney & Bourke, Cole Haan, Fendi, Vera Bradley, The Sak, Kenneth Cole, and Bric’s)-Dream Rewards (our incentive store – guests earn rewards points while playing that are redeemable for food and/or merchandise. Dream rewards offers to ship merchandise including appliances and electronics to our guest’s home.)-Basic stock including cigars, cigarettes, books, magazines, newspapers, health and beauty aides, non-alcoholic beverages, and candy/snack food