Kirstin O'Carroll

Engagement & Relations Director at Colorado Medication Assisted Recovery (CMAR)
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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5.0

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David Bull

Kirstin is a very creative, organized, and high energy professional. She takes a unique approach to field sales making every encounter meaningful and memorable. Kirstin's customers love her and internal personnel want to help her suceed. And, her numbers reflect her talent with consistent growth. Yes - I would definitely want Kirstin out in the field representing my company and products.

Beckie Greer

Kirstin is a self starter who brings creativity and expertise to anything she does. Her professional acumen and communication skills always make a positive lasting impression.

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Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Engagement & Relations Director
      • Jul 2020 - Present

    • United States
    • Farming
    • 1 - 100 Employee
    • Company Owner, Client Success Manager
      • Apr 2019 - Present

      Greenlight Distribution serves as a Qualified Commercial Reseller (QCR) of Hawthorne hydroponic product with a catalogue of over 6.000 agricultural products. ●Created strategic and tactical sales and marketing plans and secured a CRM for 2019 Q4 company launch. ●Created content for website and successful launch site in August 2019. New website enabled the launch of 8 digital marketing campaigns directly reaching over 2,000 nationally targeted prospects. ●Grew business to $500k in revenue in first 6 months. ●Developed and implemented a design for prospecting databases to target prospective clients. ●Monitor customer data, health indicators, and growth to identify new opportunities. ●Respond to customer inquiries and questions to provide information and solutions. ●Designed and managed email marketing campaigns to highlight value proposition to targeted prospects. ●Performed pricing and product cross-referencing for prospects. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Hospital Sales Specialist - Acute Care Territory Manager
      • Mar 2018 - Mar 2019

      ●Recruited to role based on past successful performance and for in-depth background in lab sales. Opportunities provided a larger territory with more responsibility. ●Drove increases in new growth across the Western US through the identification of penetrable accounts within the acute care, reference laboratory, multi-specialty clinic and integrated Health Network marketplaces. ●Developed and executed sales strategies and corporate technical presentations to promote product portfolio. ●Managed multi-call points to advance API sales related to Laboratory, Quality Control, Information Technology, Risk Management and various Laboratory Departments. ●Maintained professional ethics while handling confidential client information. ●Provided comprehensive post-order support related to product implementation, product in-servicing, and training. ●Notable achievements while in the position included: oAchieved 25% growth within the region within the first 6-months in the position. oPerformed 100% of lead generation, prospecting & targeting of accounts. oClosed Denver Health (Denver, CO), Parkview Medical Center (Pueblo, CO) & Centura Health (KS & CO). Show less

    • Netherlands
    • Biotechnology Research
    • 700 & Above Employee
    • Hospital Sales Specialist - Acute Care Territory Specialist
      • Jun 2016 - Aug 2017

      ●Directed and drove increases in growth within acute care facilities across a 4-state territory (CO, NM, UT & WY). ●Produced top-line growth by successfully expanding end-user QuantiFERON TB test focused on outreach strategies and education. Expert in QuantiFERON TB test clinical applications & technical complexities. ●Handled escalated at-risk customer issues with tact and diplomacy. ●Correctly identified and worked with high-value targets to create and execute strategies to successfully close sales. ●Partnered with and supported key national lab partner initiatives by actively engaging in co-marketing activities. ●Provided post-order support related to product implementation, product in-serving training and network project support. ●Notable achievements while in the position included: oRanked #2 out of 10 representatives in South Central Region in 2017. oProduced results at 98.4% of the defined quota in 2017 prior to departing with 4 months left in the year. oGrew market penetration in an underperforming territory by 25% within the first 6-months in the position. Show less

    • United States
    • Financial Services
    • Company Owner, Operations & Accounts Receivable Specialist
      • Jan 2014 - Jun 2016

      ●Managed all aspects of daily accounting operations for a $2M client portfolio. ●Collaborated with clients to resolve account-related issues in a timely, professional manner to maintain their satisfaction and loyalty. ●Tracked and resolved outstanding payment issues and generated daily, weekly, and monthly aging reports. ●Managed all aspects of daily accounting operations for a $2M client portfolio. ●Collaborated with clients to resolve account-related issues in a timely, professional manner to maintain their satisfaction and loyalty. ●Tracked and resolved outstanding payment issues and generated daily, weekly, and monthly aging reports.

    • United States
    • Medical Equipment Manufacturing
    • 700 & Above Employee
    • Senior Territory Manager, Rapid Diagnostics & Capital Equipment
      • Jun 2003 - Dec 2013

      ●Served as Senior Territory Manager for Rapid Diagnostic Point-of-Care products and as the Senior Territory Manager for Chemistry, Hematology and Immunoassay Equipment. ●Won the sole-source agreement for Icon 25hCG test at Cook County Hospital in Chicago, IL through cultivating a strong relationship with the Point-of-Care Director. Achieved $50,000 in a new annual business revenue and commanded an extremely competitive pricing via a local 3-year pricing contract. Personally trained each department member of every Cook County-affiliated site on how to correctly use the test. ●Won the Access 2 Immunoassay business at Athens Medical Laboratory (Athens, OH), 5-year Reagent Rental agreement resulting in $750,000 over a 5-year period. Closed sale through quick-innovating thinking, influential communication with manufacturing to produce the instrument within an expedited timeline, and support of Vice President of Sales. ●Won the chemistry business at Bryan Medical Group in Bryan, OH to earn over $1MM of new reagent business for a 5-year period. Achieved win through cultivating a relationship with the Lab Director and learning the needs of the organization and how the instrument might be applied to the Group’s work. ●Successfully promoted rapid diagnostic testing products to over 200 distributor partners, hospital accounts, physician-office accounts and reference laboratories across a 10-state territory (AK, CO, ID, MT, ND, SD, UT, OR, WA & WY) and Chemistry, Hematology and Immunoassay analyzers to physicians and reference laboratories. ●Promoted by Regional Manager to Field Sales Trainer for new hires. Earned promotion based on product knowledge, presentation skills, positive distributor and end-user relationships, territory management, and coaching and mentoring skills. ●Selected by the regional manager to serve on the President Advisory Council in 2007, 2009, 2010 and 2012. Show less

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Emergency Response Services Clinician
      • 1999 - 2003

      Responsible for performing mental health and/or substance abuse assessment, crisis intervention & brief treatment services to a diverse population of clients in a supportive environment. Provided appropriate intervention, recommendations of care & referrals for clients necessitating ongoing treatment. ●Honored with three Customer Service Recognition Awards for superior client/community service. ●Recruited from North Central Mental Health Center. Responsible for performing mental health and/or substance abuse assessment, crisis intervention & brief treatment services to a diverse population of clients in a supportive environment. Provided appropriate intervention, recommendations of care & referrals for clients necessitating ongoing treatment. ●Honored with three Customer Service Recognition Awards for superior client/community service. ●Recruited from North Central Mental Health Center.

Education

  • The Ohio State University
    Master of Science - MSW, Clinical Social Work
  • The Ohio State University
    Bachelor of Science - BS, Clinical Social Work

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