Experience

Ohioans Home Healthcare

• United States
• Home Health Care Services
• 100 - 200 Employee

• Regional Marketing Manager

  • Jun 2022 - Present

  • Oversee designated geographic areas in the Ohio-Michigan regions and manage essential aspects of marketing including managing members of the marketing team, establishing, and maintaining positive relationships with customers and referral sources, and responding to customer requests and concerns. • Working in conjunction with the Director of Integrated Admissions and Marketing, responsible for the implementation and direct oversight of strategic marketing initiatives. • Lead multiple marketers and prioritize position responsibilities based on territory needs. • Analyze complexity and implement new directives for business growth when the market demands a shift in strategy. • Exemplify excellence in the customer experience. • Lead monthly outreach and marketing events. • Maintain core knowledge of our clinical services provided, healthcare industry, and local market conditions. • Manage marketing budget and return on investment on marketing related expenses. Show less



HCF Management, Inc.

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Marketing And Business Development Coordinator

  • Nov 2020 - May 2022

  • Project lead on Alzheimer’s fundraising campaign - Briarwood received the Humanitarian of the Year award by HCF Corporate due to the success of the campaign • Project manager on all marketing, advertising, networking, and social media campaigns to align with overall marketing strategy • Exceed number of sales goals and achieved census goals • Retain current clients and prospecting new sales opportunities through cold calling, networking, and current account relationships • Exemplify excellence in the customer experience • Lead monthly outreach and marketing events • Create and nurture referral relationships with current clients, industry leaders, and business development professionals • Update prospect account information and maintain referral target list • Develop relationships through external sales efforts to grow and exceed census and revenue goals • Maintain core knowledge of our clinical services provided, healthcare industry, and local market conditions • Provide education and clinical communication through various tools to physicians, hospital staff, and other healthcare professionals • Effectively communicate core selling message to identified referral targets Show less



Encore Rehabilitation, Inc.

• United States
• Medical Practices
• 100 - 200 Employee

• Therapy Program Manager

  • Nov 2017 - Nov 2020

  • Establish and maintain strong relationships with department managers, physicians, and community • Responsible for scheduling and managing daily staffing needs • Collaborate with fellow department leads on case mix, Care Conferences, and discharge planning to enhance customer service • Facilitate weekly meetings with team and utilize tools to provide clinical communication to physicians, nurses, and department heads • Manage, address, and resolve employee relations at the community; responsible for hiring, developing, and promoting employees • Manage department budget, analyze expenses, and monitor revenue • Educate current clients on products and services and additional products and services available • Maintain current client loyalty and knowledge • Attend networking events to generate new sales opportunities Show less



RehabCare

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Director, COTA/L

  • Jul 2015 - Nov 2017

  • Responsible for daily operations and scheduling for rehabilitation department in a 150-bed facility• Prepare, maintain, and execute department plans • Manage department budget, analyze expenses, and monitor revenue • Build caseload and grow rehabilitation program• Responsible for onboarding of nurses and STNAs• Maintain and improve current client relationships• Create positive working relationships with management and staff• Apply flexibility to adjust to the demands of current and potential clients• Prioritize clients’ requests based on importance and deadlines• Educate clients on standards and regulations Show less

• Interim Multi-Site Program Director

  • May 2014 - Jul 2015

  • Manage daily staffing, department budgets and monitor revenue of a 15 full-time therapy team at two 150 bed facilities• Analyze productivity levels at multiple buildings to ensure team members successfully achieve productivity standards• Manage, address, and resolve employee relations; responsible for hiring, developing, and promoting employees

• COTA/L

  • Nov 2012 - May 2014

  • Train residents and health care providers in applying orthotics• Collaborate with nurse and Occupational Therapist to correctly fit patient with equipment.• Exceed productivity goals• Educate families on patient’s current therapy and cognitive level



Crown Equipment Corporation

• United States
• Truck Transportation
• 700 & Above Employee

• Technical Writer Assistant

  • 2011 - 2012

  -Archived documents on computer system -Scanned and prepared books and printed documentation -Collaborated with peers to improve processes -Archived documents on computer system -Scanned and prepared books and printed documentation -Collaborated with peers to improve processes