Student Success Manager at Purdue University Global

• Nov 2021 - Present

Student Advisor

• Aug 2018 - Present

•Advises students on academic programs, policies, procedures and course requirements, while monitoring their progress. •Handles general student inquiries and/or concerns while working as single point of contact for students during research and communication of resolution.•Acts as an advocate for positive student experiences, while continuously reinforcing the importance of student self-sufficiency.•Maintains accurate and thorough student records and documentation of communications had with students.•Works as an active member of a team to ensure a positive student experience for all students, whether specifically assigned or not.

Education Advisor

• Jun 2016 - Aug 2018

• Deliver student orientation and follow up as needed.• Assist students with scheduling, class preparation and any issues that may arise.• Assist with test preparation, exam vouchers and scheduling of exams.• Follow up with students when required by their request or when needed to assist with classes, includes maintaining transcripts. • Maintain student files/records according to state and government requirements. • Process enrollments to meet state and government guidelines requirements (VA, GI Bill, etc).

House Substitute

• Oct 2013 - Apr 2016

• Assisted students in growing and developing through teaching.• Assisted students in their goal to move beyond high school into post-secondary education.• Assisted in helping students to understand their future. • Assisted students in growing and developing through teaching.• Assisted students in their goal to move beyond high school into post-secondary education.• Assisted in helping students to understand their future.

Instructional Assistance Special Education

• Nov 2012 - May 2013

• Provide instructional assistance as needed within Graphics and Engineering programs• Provide special support as indicated by the needs based on data.• Follow the IEP as written and developed by the teacher of record. • Provide instructional assistance as needed within Graphics and Engineering programs• Provide special support as indicated by the needs based on data.• Follow the IEP as written and developed by the teacher of record.

Graphic Design Teacher

• Aug 2010 - Jun 2012

• Instructed in the use of Photoshop and Illustrator along with design concepts, copyright, and art related concepts. • Prepared lesson plans, established course goals, selection of supplies and evaluation of text books.• Observed and evaluated students work, complete reports and monitor development of the students. • Participated in structure of program within district level and also within the state. • Instructed in the use of Photoshop and Illustrator along with design concepts, copyright, and art related concepts. • Prepared lesson plans, established course goals, selection of supplies and evaluation of text books.• Observed and evaluated students work, complete reports and monitor development of the students. • Participated in structure of program within district level and also within the state.

Computer- Business Teacher

• Aug 2007 - Aug 2010

• Instructed the use of computer Applications; Microsoft Word, Excel and PowerPoint.• Instructed students in the experience of becoming an active member of US workforce, what is expected, how to handle problems and how to better ones self.• Instructed students on the experience of college and how to become a successful post-secondary student. • Instructed the use of computer Applications; Microsoft Word, Excel and PowerPoint.• Instructed students in the experience of becoming an active member of US workforce, what is expected, how to handle problems and how to better ones self.• Instructed students on the experience of college and how to become a successful post-secondary student.

Videographer

• May 2007 - Aug 2007

• Recording weddings and other special events using electro-mechanical cameras.• Editing of videos as needed.• Customer service and sales of product. • Recording weddings and other special events using electro-mechanical cameras.• Editing of videos as needed.• Customer service and sales of product.

Medical Records Clerk

• Nov 2002 - Apr 2003

• Communications with other doctor's offices and labs while preparing charts for appointments.• Collecting, organizing and filing data, records and test results• Answering of phones and computer work. • Communications with other doctor's offices and labs while preparing charts for appointments.• Collecting, organizing and filing data, records and test results• Answering of phones and computer work.

Medical Records Clerk/ Supervisor

• 1997 - 2002

• Communications with other doctor's offices and labs while preparing charts for appointments.• Collecting, organizing and filing data, records and test results• Answering of phones and other basic office and computer work including data entry.• Computer support• Supervisor of staff (2002) • Communications with other doctor's offices and labs while preparing charts for appointments.• Collecting, organizing and filing data, records and test results• Answering of phones and other basic office and computer work including data entry.• Computer support• Supervisor of staff (2002)

Medical Office Receptionist

• 1994 - 1997

• Communications with other doctor's offices and labs and answering main phones• Collecting, organizing and data, records and test results.• Reading insurance documents and answering of billing questions. • Communications with other doctor's offices and labs and answering main phones• Collecting, organizing and data, records and test results.• Reading insurance documents and answering of billing questions.