Account Manager

• Sep 2022 - Present

Events and Account Coordinator

• Aug 2018 - Sep 2022

- Assist in sourcing event venues, hotels, excursions, transportation and other key event needs for national corporate clients.- Maintain close client relationships and execute events from planning processes and on-site.- Travel internationally to run client events and participate in site visits and other planning resources.

Assistant General Manager

• Mar 2018 - Jun 2019

- Direct and supervise the daily operation of the restaurant by reaching sales and profit goals maintaining standards of food quality, cleanliness, safety and sanitation, and customer commitment.- Ensure prompt and friendly service to each guest by driving positive guest experience from front door to floor service. - Implement all sales and marketing strategies put in forth by corporate office by promoting all campaigns, marketing initiatives and new menu roll-outs. - Assist in execution of large scale off-site catering events from restaurant expo to off-site set up and management

Sales and Events Manager

• Sep 2017 - Mar 2018

- Prospect potential local and regional clients to bring new business to restaurant group sales; Including cold calling, face-to-face sales calls, hosted lunches and attending networking functions. - Full planning and execution of on and off-site Banquets and Catering for corporate, social and tour and travel groups. - Work directly with the Operations team to ensure each event is executed at client and company standards.

Sales and Events Coordinator

• Jan 2017 - Sep 2017

- Correspond with clients regarding group social events from sale to execution, involving distribution of agreements, Event Orders and other event details to front of house management and culinary team. - Attend local industry meetings and functions to network and stay top of mind for business referrals. - Build a strong lead list in accordance to standards of VP of Sales and Senior Sales Manager. - Strong proficiency with Caterease and maintaining event calendar for group sales department

Personal Assistant

• Dec 2015 - Jan 2017

- Coordinate press conferences, meetings and interviews handling highly confidential information. - Stagehand in over 600 shows involving costume change, camera operation and video rehearsals. - Travel internationally - book private charters, ground transportation and luggage arrangements. - Archiving and organizing high value material on a daily basis. - Assisting in any and all personal needs including errands, emails, family involvement, updating daily event calendar, following through with invoices and payments and other miscellaneous tasks.

Sales Assistant

• Mar 2015 - Oct 2015

- Assist four sales managers in promoting Long Island as a destination for meetings, conventions, sporting events, and weddings through local hotels and attractions. - Prepare for trade shows, organize and assist in executing networking events, completing monthly sales reports, and following up on leads among other administrative duties. - Assist four sales managers in promoting Long Island as a destination for meetings, conventions, sporting events, and weddings through local hotels and attractions. - Prepare for trade shows, organize and assist in executing networking events, completing monthly sales reports, and following up on leads among other administrative duties.

Booking Assistant

• Sep 2014 - Apr 2015

- Work with clients to book models for print and live advertising - Maintain personal and professional schedules for models - Research advertising new clients - Update online and hard copy portfolios - Assist Booking Agents in any special projects - Work with clients to book models for print and live advertising - Maintain personal and professional schedules for models - Research advertising new clients - Update online and hard copy portfolios - Assist Booking Agents in any special projects

Restaurant Supervisor

• May 2008 - Dec 2014

- Train all new employees and provide front-end management - Maintain Customer Service standards - Train all new employees and provide front-end management - Maintain Customer Service standards

Residence Life & Housing Administrative Assistant

• Jan 2014 - May 2014

- Perform standard clerical duties such as filing and organizing- Answer incoming and outgoing phone calls- Assist head directors meetings and calendars- Coordinate mail flow in office

Call Center Representative

• Sep 2011 - Mar 2014

- Contact Cortland Alumni to update contact information in a central computer system- Maintain rapport with Alumni- Obtain donations to the Cortland Fund which provides funding for important campus updates

Public Relations Intern

• Sep 2012 - Dec 2012

- Conduct research and write weekly press releases- Write and edit feature articles or web posts with coordinated images to be posted on the College’s main webpage- Planning media distribution- Complete tasks for alumni publications- Conduct and transcribe interviews

Public Relations Assistant

• Jun 2009 - Aug 2010

- Recruiting potential employees and scheduling interviews - Organizing and managing files - Basic administrative duties - Recruiting potential employees and scheduling interviews - Organizing and managing files - Basic administrative duties