Experience

Specialty Print Communications (SPC)

• United States
• Marketing Services
• 100 - 200 Employee

• Account Manager, Training & Development Leader

  • Jan 2023 - Present

• Account Manager

  • Feb 2018 - Jan 2023

  • Interpreting clients' specifications, goals, and creative content to ensure the product is printed and converted accurately and in a timely manner.• Formulating instructions for print, bindery, lettershop, mail, and shipping including mock-ups, samples, tables, and spreadsheets.• Prioritizing workflow to simultaneously manage multiple jobs of differing lifespans, spanning from a few days to 1 month, at a time.• Developing workflow for repeat jobs to establish consistency.• Proofreading and reviewing art and personalization to ensure all printing, data processing, and USPS specifications are met.• Maintaining and enhancing client relationships• Brainstorming, planning, and hosting internal events as a co-founder of SPC's Social Committee within a provided budget. Show less

• Associate Account Manager

  • Jun 2016 - Feb 2018

  • Interpreting clients' specifications, goals, and creative content to ensure the product is printed and converted accurately and in a timely manner.• Formulating instructions for print, bindery, lettershop, mail, and shipping including mock-ups, samples, tables, and spreadsheets.• Prioritizing workflow to simultaneously manage multiple jobs of differing lifespans, spanning from a few days to 1 month, at a time.• Developing workflow for repeat jobs to establish consistency.• Proofreading and reviewing art and personalization to ensure all printing, data processing, and USPS specifications are met.• Maintaining and enhancing client relationships• Brainstorming, planning, and hosting internal events as a co-founder of SPC's Social Committee within a provided budget. Show less



Kiki Lee's Craft Boutique

• Etsy Shop Owner & Crafter

  • Jun 2014 - May 2016

  • Created a unified brand identity to apply to each business aspect. • Developed a product line that highlighted my skills as a crafter as well as my customers' needs. • Set pricing, shipping costs, and introduce discounts in order to cover costs and make a profit while sill being price competitive with similar Etsy shops. • Interacted with customers to tailor orders to fit individuals needs • Implemented unique marketing techniques such as a complimentary craft blog — Kiki Lee's Craft Blog — to inspire crafty customers and offer a behind-the-scenes view into the business Show less



TigerPaw Productions

• Assistant Director of Marketing

  • Aug 2014 - Dec 2015

  • Wrote and scheduled content for Facebook, Twitter, and Instagram to announce shows, ticket sales, meetings, and other related content. • Interacted on social media to further engage customers, create hype surrounding upcoming events, and provide a positive customer service experience. • Determined demographic criteria for promoted Facebook posts. • Developed cross-media campaigns to involve customers through multiple channels, including social media. • Utilized the values and branding of TigerPaw Productions to unify all social media platforms. Show less



Cyber Graphics

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Prepress Intern

  • Jan 2015 - Apr 2015

  • Modified flexible packaging design to comply with legal, printer, and technical specification in Adobe Illustrator. • Measured color data from proofs and print samples to create databases available for analysis of a variety of variables of flexographic printing. • Reviewed 1-bit tiffs from outside suppliers for quality control purposes. • Manipulated traps, dot profiles, and screen angles to create 1-bit tiffs. • Wrote user guides explaining software and methods used by the company as a resource for future interns to reference. Show less



Clemson University

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Teaching Assistant

  • Sep 2014 - Dec 2014

  GC 1041 is an entry level Graphic Communication lab in which students first encounter hands-on projects in screen printing, flexography, lithography, dye sublimation, and VDP. • Introduced new Illustrator techniques to students to streamline their prepress work and offer multiple solutions for achieving a single outcome. • Demonstrated and aided in screen printing pressruns. • Fostered problem-solving skills in students who encountered problems during prepress work and pressruns. • Tested layouts and templates in the process of developing new projects for students to engage in. Show less



The Brandon Agency

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Creative Intern

  • May 2013 - Aug 2013

  • Designed logo for the Myrtle Beach Performing Arts Center and matched the subsequent ad campaign to carry the same look and feel as the logo in a more complex scale. • Organized data in an aesthetic manor to create an easy-to-understand Annual Report. • Resized advertisements to follow specifications for a variety of media types and sizes while achieving brand unity and consistency. • Assisted in multiple rebranding campaigns to better visually capture the essence of the business and promote relevance to a specific target market. Show less