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Experience

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Logistics Coordinator
      • Dec 2021 - Present
    • United States
    • Law Practice
    • 700 & Above Employee
    • Business Intake Senior Assistant
      • May 2017 - Dec 2021

      • Responsible for review of Conflict of Interest/New Business Intake forms. Creation of new client and matter numbers. • Assisting with training of new personnel. • Review Pro-Bono requests and create necessary matter numbers. • Linking and archiving of Conflict of Interest /New Business Intake (COI/NBI) and Pro-Bono requests. • Review and follow up with reports within the department. • Responsible for review of Conflict of Interest/New Business Intake forms. Creation of new client and matter numbers. • Assisting with training of new personnel. • Review Pro-Bono requests and create necessary matter numbers. • Linking and archiving of Conflict of Interest /New Business Intake (COI/NBI) and Pro-Bono requests. • Review and follow up with reports within the department.

    • United States
    • Banking
    • 700 & Above Employee
    • AVP, Litigation Specialist II
      • Jan 2016 - Feb 2017

      * Establish files for newly assigned cases, including associated notifications.* Research and address inquiries received via written correspondence.* Communicate with outside banks in a timely fashion.* Close case files within 30 business days of initial correspondence.

    • AVP, Operations Team Lead
      • 2012 - 2016

      * Oversee team of 10 associates and their respective queues.* Complete post-closing audits on completed cases.* Assist in researching files being escalated to other lines of business.* Improved productivity and overall performance for previously under performingteam.*Create and implement department-wide procedures, including work flow evaluationsystem.

    • Litigation Specialist
      • 2009 - 2012

      * Establish files for newly assigned cases, including associated notifications.* Created Acknowledgment letters to received correspondence within 20 business days of receipt.* Research and address inquiries received via written correspondence.* Communicate with outside banks in a timely fashion.* Close case files within 60 business days of initial correspondence.

    • Support Specialist
      • 2008 - 2009

      * Oversee team of 14 associates.* Provide administrative assistance to management.* Act as liaison between department and File Room staff.* Generate and distribute daily reports.

    • Auditor / Backup Analyst
      • 2002 - 2007

      * Verification of required documents prior to insuring FHA and VA loans.* Prepare daily and weekly report data for Post Closing department.

    • Bond Assistant Backup
      • 2002 - 2004

      * Update Bond Checklist with revision requests from MRB states.* Update Bond Audit matrix for each MRB state, to reflect respective checklistrequirements.

    • Clerk
      • 2001 - 2002

      * Receive documents for Brand office and match to appropriate loan files.* Duplicate loan files for insurance purposes.

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Administrative Assistant
      • 2000 - 2001

      * Administrative Assistant to Credit Union CEO.* Research, verify, and process escheated accounts.* Secretary for the monthly Board Member meetings, including distribution of notes toboard members.* Plan and implement yearly Board Member Strategic Planning meeting.

    • New Accounts Representative
      • 2000 - 2000

      * Provide exceptional customer service to new customers.* Assist with inquiries regarding banking products and financial services.

    • Customer Service Representative
      • 1998 - 2000

      * Provide exceptional customer service.* Process banking transactions, including deposits, withdrawals, safe deposit, and vaultteller.

Education

  • Brigham Young University - Idaho
    Bachelor's degree, Professional Studies
    2017 - 2023
  • Antelope Valley College
    General Education
    1993 - 1995
  • Pathway, BYU-I
    General Studies

Community

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