Experience

Second Image National (now Ontellus)

• United States
• Legal Services
• 1 - 100 Employee

• Quality Control Specialist

  • Jun 2013 - Present

  Preparing legal documents quickly and accurately for the clients in a timely manner. Proofreading the paperwork before it is sent out for production of records. Piloted creation of guide for specialty clients. Preparing legal documents quickly and accurately for the clients in a timely manner. Proofreading the paperwork before it is sent out for production of records. Piloted creation of guide for specialty clients.



Visionary Software Solutions

• Lead Customer Service Representative

  • Mar 2013 - May 2017

  Provide exceptional customer service in a fast paced environment. Admit and process over 1,000 students within an hour quickly and efficiently. Generate event reports by means of company software to produce for client. Provide exceptional customer service in a fast paced environment. Admit and process over 1,000 students within an hour quickly and efficiently. Generate event reports by means of company software to produce for client.



Target

• United States
• Retail
• 700 & Above Employee

• Guest Services, Cashier

  • Oct 2011 - Mar 2013

  Provide quick and friendly checkout assistance. Answer guest questions and maintain a clean, great-looking store. Resolve guest concerns quickly and accurately, Identify and report safety concerns promptly. Provide quick and friendly checkout assistance. Answer guest questions and maintain a clean, great-looking store. Resolve guest concerns quickly and accurately, Identify and report safety concerns promptly.



Azusa Pacific University

• Higher Education
• 700 & Above Employee

• Receptionist at Learning Enrichment Center

  • Oct 2009 - May 2011

  Monitoring the office while the managers were away, taking care of all questions and concerns that arise, in addition to: answering the phone, scheduling and confirming appointments, filing paperwork, keeping the facility clean, and help walk-in customers. Monitoring the office while the managers were away, taking care of all questions and concerns that arise, in addition to: answering the phone, scheduling and confirming appointments, filing paperwork, keeping the facility clean, and help walk-in customers.



Mervyns

• Retail
• 300 - 400 Employee

• Team Member

  • Jun 2008 - Aug 2008

  Assisted Customer’s with questions, Kept clothing organized and presentable, covered cash register when needed. Assisted Customer’s with questions, Kept clothing organized and presentable, covered cash register when needed.