Customer Experience Project Manager

• Jun 2021 - Present

Owner, Photographer

• Apr 2010 - Present

On location natural light photographer specializing in children and families. On location natural light photographer specializing in children and families.

Project Manager

• Sep 2019 - Apr 2021

As Assistant Project Manager, my main responsibility is spearheading a majority of the company’s largest projects. I am the Project Lead for IDEMIA, Smile Direct Club, Bridgestone Arena, Nissan North America, Quorum Health, Emerus, CHS, and several other large accounts. It is my responsibility to coordinate internal and external resources for the flawless execution of projects. I meet with clients to take detailed instructions and clarify specific project requirements and scope of work. I am relentlessly proactive. Coaching, supervision, staffing, process improvement, planning, logistics, performance management, and inventory control are among my responsibilities. In addition, I am the Project Coordinator for APEX Health Services, the healthcare relocation division of APEX Moving + Storage. It my duty to coordinate logistics and planning for large hospital relocations and decommissions. Show less

REALTOR®

• 2018 - Jan 2020

Kirsten is a native of Michigan. She has had the opportunity to also reside in Arizona, California, Hawaii, and Pennsylvania. After graduating high school Kirsten obtained her Bachelor Degree in Criminal Justice and had the pleasure of working with the Joint POW/MIA Accounting Command (JPAC) at Hickam Air Force Base. During her tenure at JPAC she earned her Master's Degree from the University of Phoenix. In 2010 Kirsten began teaching at Ashford University and in addition, moved from Hawaii to California and began her career with the Federal Bureau of Investigation. She is married with three children and resides in the beautiful country in Wilson County. Kirsten has a heart of gold, an exceptional work ethic, and excellent customer service abilities. She lives a God-driven life with her family and strives for only the best. Her unbridled enthusiasm sets her apart from the rest. Kirsten Pickering is unforgettable and dedicated to your real estate needs. Show less

Associate Professor

• Oct 2010 - Dec 2018

Teach online courses through eCollege including Introduction to Criminal Justice, Juvenile Justice, Corrections, Criminal Law and Evaluation of Security Programs Prepare all course materials and lessons Provide each learner with a holistic overview of the given grade with an emphasis on positive feedback Create weekly announcements, weekly instructor guidance, faculty expectations, and instructor bio Challenge, engage, serve and communicate with students to encourage their participation and learning while maintaining mutual value and respect Ensure course and program learning outcomes are delivered as defined by the syllabus Utilize tools such as Turnitin, Gradebook, Waypoint, and Email Show less

ASAC Secretary, OSS, OST

• Aug 2010 - Apr 2013

Maintained personnel folders; coordinated conferences and meetings; received, screened, processed, and delivered incoming and outgoing mail; assembled, correlated, and determined classification of information received; and uploaded, serialized, indexed information; and disseminated a variety of information to internal staff Utilized computer hardware and software to type documents and forms; search, extract, enter, and review information Transcribed information into specific formats; and revised or purged information to ensure consistency, accuracy, and conformance to policy Planed, organized, and directed a variety of complex technical, administrative, and investigative related support functions Planed work to be accomplished, sets priorities, and prepared completion schedules of work to be performed; assigned and distributed work to subordinates based on difficulty level, priority, requirements of assignment, employee capability and current work load Resolved routine personnel and/or administrative problems Assisted the Security Unit by preparing background checks, criminal histories, and driver's license photo (information) for contractors Served as the personal assistant and office manager for ASAC Clark (Gangs) Ensured practices and procedures used by subordinate segments were consistent with those of the Federal Bureau of Investigation Provided accurate, timely advice on procedures, reports, requirements, and other matters necessary to implement the ASAC's instructions, directives, and policies Served as a liaison between the ASAC and outside federal, state, and local agencies; assembled information needed, delegates tasks to SST's, and composes prepared correspondence requiring the ASAC approval Developed material for ASAC use in public speaking engagements In the absence of the ASAC it is my responsibility for the continuity of the office operations Prepared basic intelligence reports for the ASAC with intelligence information gathered from other sources Show less

Assistant QA Manager

• Jun 2007 - Jul 2012

Conducted internal audits in accordance with ASCLD-LAB standards Maintained and updated as necessary Central Identification Lab (CIL) Surety Document Control Log; CIL Recovery Scene Standards; and proficiency and competency examinations Created, processed, and maintained case files (physical and database) in Lab Administration Inventory control Ensured Safety Officer is following proper SOP protocols Developed, implemented, and maintained CIL program to safeguard personnel and physical security Conducted quality assurance technical inspections of equipment to ensure compliance with the CIL Safety program Aided in Risk Management program for CIL and work with Operations Command for Natural Disaster Recovery Coordinated and completed all consult case packaging for delivery to client agencies (HPD/FBI) Processed interns, visiting scientists, and contractors (background checks/bases passes) Responsible for writing Forensic Anthropology Addenda Managed projects for Scientific Director/Deputy Scientific Director/Quality Manager Resolved routine personnel and/or administrative problems Show less