Kirsten Mc Cormack, CIS, DES

Board Member - SITE Young Leaders Board at SITE Ireland | Society for Incentive Travel Excellence
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Contact Information
us****@****om
(386) 825-5501
Location
IE
Languages
  • English Native or bilingual proficiency
Skills

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5.0

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Aileen Crawford

Kirsten is such a motivated and enthusiastic person and a real asset to the Meet in Ireland team. Since recently starting in this role, Kirsten has taken on a variety of new challenges and projects to support the industry in Ireland, working in partnership, to plan for a successful future. Great to see our industry attracting and supporting such great talent!

Leáh Smith

While working together, I quickly learnt Kirsten is a friendly, enthusiastic and positive individual with a hard working attitude to anything that is thrown at her. I can confidently say her customer service and attention detail skills are above average, and she was a pleasure to work along side with.

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Credentials

  • Certified Incentive Specialist, CIS
    SITE
    Jan, 2022
    - Nov, 2024

Experience

  • SITE Ireland | Society for Incentive Travel Excellence
    • Ireland
    • Travel Arrangements
    • 1 - 100 Employee
    • Board Member - SITE Young Leaders Board
      • Feb 2022 - Present

  • Fáilte Ireland
    • Ireland
    • Government Administration
    • 300 - 400 Employee
    • Assistant Meet in Ireland Trade Liaison
      • Jul 2020 - Present

  • Marlin Hotel Dublin
    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • May 2019 - Apr 2020

  • Maldron Hotels & Partners
    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Sales and Marketing Executive
      • Mar 2018 - May 2019

  • Camden Court Hotel
    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Sales and Marketing Coordinator
      • Mar 2017 - Mar 2018

  • Sky
    • United Kingdom
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Save Specialist
      • Jul 2016 - Mar 2017

      Save Specialist on the Broadband Save Team(BBST) who were Highly commended for team of the year at the Customer Contact & Shared Service Awards 2016

    • Retention Advisor
      • Nov 2014 - Mar 2017

  • Fusion Maia Da Nang
    • da nang, vietnam
    • Care Manager/Duty manager
      • Mar 2014 - Aug 2014

  • Paragon Sports
    • United States
    • Retail
    • 100 - 200 Employee
    • Sales Associate
      • May 2013 - Aug 2013

      During the summer 2013 I took part in the J1 programme and went to New York to work part time as a sales associate in a sports shop. I got the chance to experience a new culture and live as an independent New Yorker for three months. My responsibilities included; -Greeting customers and customer satisfaction -Measuring for shoes -Retrieving shoes from the stock room within a two minute time frame -Replenishing and retrieving stock -Checking stock levels certain sizes on KIOSK(stores operating system)

  • HCLTech
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Care Agent
      • Oct 2012 - May 2013

      My responsibilities included; -Taking calls from customers and dealing with and resolving their queries -Reading and explaining phone bills -Taking payments over the phone -Changing bill tariffs, taking cancellations and adding/removing features from accounts My responsibilities included; -Taking calls from customers and dealing with and resolving their queries -Reading and explaining phone bills -Taking payments over the phone -Changing bill tariffs, taking cancellations and adding/removing features from accounts

  • Marks and Spencer
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Sales Assistant
      • Nov 2010 - Oct 2012

      My responsibilities included; -Stock replenishment and D.E.F. (Checking Dates on food products) -Till operation and customer satisfaction -Preparing coffee and hot food -Maintaining the café and Bakery My responsibilities included; -Stock replenishment and D.E.F. (Checking Dates on food products) -Till operation and customer satisfaction -Preparing coffee and hot food -Maintaining the café and Bakery

  • Arnotts
    • Ireland
    • Retail
    • 200 - 300 Employee
    • Office Assistant
      • Jun 2008 - Sep 2008

      October-December 2009 and June-September 2008 My responsibilities included: -Filing and Photocopying -Sorting mail and delivering to relevant staff -Scanning invoices -Checking statements October-December 2009 and June-September 2008 My responsibilities included: -Filing and Photocopying -Sorting mail and delivering to relevant staff -Scanning invoices -Checking statements

Education

  • PCMA Digital Experience Institute
    Certified Digital Event Strategist
    2020 - 2020
  • Digital Marketing Institute
    Professional Diploma in Digital Marketing, Digital Marketing
    2019 - 2019
  • Dublin Institute of Technology
    Bachelor of Science (BS), Tourism Marketing
    2011 - 2016
  • Scoil Chonglais Baltinglass
    FETAC level 5 and ECDL (European Computers Driving Liscence, Business Studies and Secretarial
    2010 - 2011
  • Scoil Chonglais
    Leaving Certificate
    2005 - 2010

Community

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