Kirsten Lum

Chief Technology Officer | storytellers.ai at storytellers.ai | a machine learning company
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Seattle Area

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Experience

    • Software Development
    • 1 - 100 Employee
    • Chief Technology Officer | storytellers.ai
      • Sep 2021 - Present

      Building bleeding edge machine learning applications with some of my best and brightest friends. Advised by some of the smartest leaders in any industry, including Tony Fagan (VP, Data Science at Google) and Chris Gutierrez (Head of Science for OfferUp and many others). Building bleeding edge machine learning applications with some of my best and brightest friends. Advised by some of the smartest leaders in any industry, including Tony Fagan (VP, Data Science at Google) and Chris Gutierrez (Head of Science for OfferUp and many others).

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Manager of Product Management - Technical (Data Science, Economics, and Engineering)
      • Apr 2019 - Sep 2021

      Directly managed and led one of Jeff Wilke's core science and economics teams at Amazon. Selected for Amazon's top tier leadership program (500 out of ~1,500,000 employees worldwide selected each year).

    • Principal Product Manager - Technical (Data Architecture and Analytics)
      • Oct 2017 - Apr 2019

      Single-threaded leader for device usage metrics used in global hardware/software investment prioritization and impact analysis, customer retention, P&L forecasting, and business reporting.

    • Manager Product Management - Technical (Analytics, Instrumentation and Marketing)
      • Oct 2016 - Nov 2017

      Owned SVP-level initiatives to drive WW instrumentation and data architecture design for Amazon Devices usage data, successfully rebuilding instrumentation to allow near-lossless data capture, transport, and storage.

    • Senior Product Manager (Analytics and Marketing)
      • Apr 2015 - Oct 2016

      Managed team of four product managers and deployed first-ever post-purchase customer experience team in Amazon devices. Built engagement strategies for five device categories and established the WW Amazon Devices Engagement lifecycle mental model.

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior Analyst
      • Oct 2012 - Apr 2015

      Product leader for a seven-person Agile development team tasked with building and automating data infrastructure for six marketing channels representing $7.2b in annual sales. Built and drove WW deployment of a Python-based paid media algorithm maximizing profit for all Expedia hotels, eliminating 60+ weekly hours of manual calculation, and driving an incremental $5.7mm in annual profit. Led a cross-functional team to rebuild the Global Marketing reporting infrastructure, reducing daily report refresh times by 75%, and unattributed transactions to under 1%. Show less

    • United States
    • Media Production
    • 1 - 100 Employee
    • Manager, Marketing and Special Initiatives
      • Nov 2011 - Aug 2012

      Led a team of 5 and owned email, content, and search marketing for Cut Media’s network of performance marketing sites, impacting 1 million visitors per month. Set company record by delivering over 2500 contextual links in less than a year from The Huffington Post, The Wall Street Journal, Mashable, Forbes, The New Yorker, Fast Company, and Discovery among many others. Promoted to team leader after overhauling multiple marketing processes, providing the team with a 90% decrease in research costs and a 500% increase in targeted email reach. Show less

    • Retail
    • 100 - 200 Employee
    • Various Operational Roles
      • Nov 2008 - Nov 2011

Education

  • University of Washington
    B.A. with Distinction
    2008 - 2011

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