Experience

Delta Hotels by Marriott Guelph Conference Centre

• Canada
• Hospitality
• 1 - 100 Employee

• Event Manager

  • Mar 2022 - Present



Donalda Club

• Canada
• Recreational Facilities
• 1 - 100 Employee

• Event and Reception Manager

  • Apr 2018 - Oct 2021

  - Chair of Joint Health and Safety Committee. - Co-Chair of the Club's Social Events Committee. - Modernized and elevated event standards to exceed the highest level of service. - Effectively navigated the ever changing landscape of event operations during COVID-19. - Managed, trained and mentored a team of 10 individuals. - Developed and nurtured working relationships with co-workers, members and outside vendors. - Chair of Joint Health and Safety Committee. - Co-Chair of the Club's Social Events Committee. - Modernized and elevated event standards to exceed the highest level of service. - Effectively navigated the ever changing landscape of event operations during COVID-19. - Managed, trained and mentored a team of 10 individuals. - Developed and nurtured working relationships with co-workers, members and outside vendors.



Oliver & Bonacini Events

• Event Management Specialist

  • Jan 2017 - Apr 2018

  - Attained the company's annual Rising Star award. - Regularly exceeded quarterly and yearly revenue quotas. - Developed revenue targets and forecasted sales for multiple venues. - Attained the company's annual Rising Star award. - Regularly exceeded quarterly and yearly revenue quotas. - Developed revenue targets and forecasted sales for multiple venues.



Pomeroy Kananaskis Mountain Lodge

• Canada
• Hospitality
• 100 - 200 Employee

• Wedding and Social Events Sales Manager

  • Nov 2014 - Oct 2016

  - Chair of the Staff Wellness and Activities Committee. - Key player in the transition from Delta to Marriott operating systems.- Guided clients through the entire event planning process, including day of coordination as well as post event invoices and final billing. - Planned and executed multiple events across the property on a single day.- Continually explored and contacted potential new sales leads.- Provided customers with detailed information on accommodations and F&B packages.



Delta Hotels and Resorts®

• Hospitality
• 500 - 600 Employee

• Assistant Banquet Manager

  • May 2014 - Nov 2014

  - Managed up to 35 team members. - Ensured highest quality service was being provided to clients.- Attended daily F&B management meetings to discuss upcoming business. - Managed up to 35 team members. - Ensured highest quality service was being provided to clients.- Attended daily F&B management meetings to discuss upcoming business.



Taboo Muskoka Resort & Golf

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Banquet/Food and Beverage Assistant Manager

  • Apr 2013 - Mar 2014

  - Maintained 100% guest satisfaction during 48 hour blackout. - Off-site catering, multiple portable banquet facilities and food stations.- Conducted impromptu wedding and corporate site visits. - Maintained 100% guest satisfaction during 48 hour blackout. - Off-site catering, multiple portable banquet facilities and food stations.- Conducted impromptu wedding and corporate site visits.



Ladies' Golf Club of Toronto

• Canada
• Spectator Sports
• 1 - 100 Employee

• Food and Beverage Assistant Manager

  • May 2011 - Dec 2012

  - Operated business while maintaining all policies and regulations.- Provided members with detailed information on food and beverage. - Assisted in planning, organizing and executing both club wide and private events. - Operated business while maintaining all policies and regulations.- Provided members with detailed information on food and beverage. - Assisted in planning, organizing and executing both club wide and private events.



Saffron’s Restaurant and Olive Oyle’s Deli

• Server and Cook

  • Sep 2010 - Apr 2011

  - Trained in fine dining service and kitchen preparation.- Responsible for baking bread daily. - Created daily features.- Smart Serve, Sanitation and Safety, and familiar in WHMIS. - Trained in fine dining service and kitchen preparation.- Responsible for baking bread daily. - Created daily features.- Smart Serve, Sanitation and Safety, and familiar in WHMIS.



The Tanning Place

• Keyholder / Receptionist

  • Apr 2009 - Sep 2009

  - Assisted in managerial duties.- Knowledge of customer's names and needs.- Cleaning tanning beds & prepared each room for next client.- Trained in safety procedures and policies. - Assisted in managerial duties.- Knowledge of customer's names and needs.- Cleaning tanning beds & prepared each room for next client.- Trained in safety procedures and policies.



Urban Behavior, Division of Clothing for Modern Times

• Retail
• 1 - 100 Employee

• Sales Associate

  • Jul 2006 - Sep 2008

  - Assisted in managerial duties.- Developed strong customer relationships.- Processed cash register transactions – sales, refunds, discounts, exchanges. - Met daily, weekly and monthly quotas.- Received recognition for strong sales. - Assisted in managerial duties.- Developed strong customer relationships.- Processed cash register transactions – sales, refunds, discounts, exchanges. - Met daily, weekly and monthly quotas.- Received recognition for strong sales.



Cardinal Golf Club

• Canada
• Recreational Facilities
• 1 - 100 Employee

• Co-op Student - Event Coordinator

  • Jan 2008 - Apr 2008

  - Assembled event and client information sheets.- Encouraged and motivated positive work environments.- Negotiated sales contracts with new and previous clients.- Experienced in Microsoft Excel, Word, and PowerPoint and familiar in Mac operating systemsReceptionist duties. - Assembled event and client information sheets.- Encouraged and motivated positive work environments.- Negotiated sales contracts with new and previous clients.- Experienced in Microsoft Excel, Word, and PowerPoint and familiar in Mac operating systemsReceptionist duties.



Shoppers Drug Mart

• Canada
• Retail
• 700 & Above Employee

• Sales Associate / Cashier

  • Sep 2007 - Apr 2008

  - Processed cash register transactions – sales, refunds, discounts, exchanges. - Strong customer service.- Organization of cash area. - Processed cash register transactions – sales, refunds, discounts, exchanges. - Strong customer service.- Organization of cash area.