Experience

North American Pipe Co, a Westlake Company

• United States
• Plastics Manufacturing
• 1 - 100 Employee

• Project Management/Customer Service/Sales

  • Mar 2013 - Nov 2019

  - Assisted in the company’s entry into the North American pipe and fitting market. - Technical Liaison to IT for customer service software (Oracle based ERP). Initiated modifications to update and standardize systems throughout three processing plants including writing standard operating procedures for software use and software training resulting in efficiencies relating to the ordering process. - Assisted with on-boarding new sales software (Salesforce) requiring uploading of existing data, system testing, creating of job aides, and training of sales personnel. - Created marketing tools and implemented use. - Responsible for entire sales lifecycle. - Analyzed data to ascertain undeveloped accounts and grew those accounts by over $1 million. - Maintained daily contact with supply chain managers in sales, production, logistics, and shipping to ensure accuracy of orders and product delivery. - Trained and led a team of customer service representatives. Show less



Achatz Handmade Pie Co.

• United States
• Food and Beverage Services
• 1 - 100 Employee

• District Manager

  • Nov 2011 - Apr 2012

  - Streamlined operations and created branding to prepare for franchise opportunities. - Developed marketing and promotional strategies including signage, point of sale displays, radio, and NBC special interest pieces. - Full responsibility for profitability and growth at eight retail locations. - Developed and implemented policies and procedures. - Developed cost maintenance strategies to maximize sales margins. - Analyzed costs and margins to maximize profitability by initiating purchasing incentives. - Responsible for all personnel actions including hiring, firing, scheduling, training, and development. Show less



Stern Fragrances

• Senior Account Executive

  • Nov 1993 - Jun 1997

  - Managed nine department store chains in a six state territory. - Developed and implemented a creative marking strategy for Gucci Fragrance Brands. - Negotiated advertising, promotional support, location, product space, and promotional staffing levels.. - Recruited and trained all corporate and retail sales staff. - Forecasted sales, budgeted promotional expenses, and developed marketing and growth plans. - Recognized for exceeding sales goals at both the corporate and retail level. Show less



Muelhen's Inc.

• Account Executive

  • Jul 1991 - Nov 1993

  - Responsible for 54 accounts with an annual volume of $1.2 million representing two cosmetic lines and 15 fragrance brands. - Created quarterly promotional programs to increase sales. - Analyzed territory and competitive trends to forecast sales. - Secured improved products space in prime locations. - Supervised and trained Account Rotators and Promotional Assistants. - Created incentive programs. - Responsible for 54 accounts with an annual volume of $1.2 million representing two cosmetic lines and 15 fragrance brands. - Created quarterly promotional programs to increase sales. - Analyzed territory and competitive trends to forecast sales. - Secured improved products space in prime locations. - Supervised and trained Account Rotators and Promotional Assistants. - Created incentive programs.



Revlon Inc.

• United States
• Personal Care Product Manufacturing
• 700 & Above Employee

• Account Executive

  • Jun 1988 - Jul 1991

  - Managed a combined volume of $3 million between headquarters and retail market responsibilities. - Increased sales volume 25 percent. - Selected to communicate organizational policies and key information throughout the organization. - Instituted and facilitated inventory training. - Managed a combined volume of $3 million between headquarters and retail market responsibilities. - Increased sales volume 25 percent. - Selected to communicate organizational policies and key information throughout the organization. - Instituted and facilitated inventory training.



Dayton Hudson Corporation

• United States
• Retail
• 1 - 100 Employee

• Area Merchandise Manager

  • Jun 1986 - Jun 1988

  - Increased sales volume 14 percent. - Selected to deliver Partners for Growth, a training seminar for Hudson’s Twelve Oaks Mall store personnel. - Directed seven sale support staff. - College management internship program recruit. - Increased sales volume 14 percent. - Selected to deliver Partners for Growth, a training seminar for Hudson’s Twelve Oaks Mall store personnel. - Directed seven sale support staff. - College management internship program recruit.