Kirsten E.
Store Manager at Camper- Claim this Profile
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Bio
Experience
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Camper
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Spain
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Apparel & Fashion
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700 & Above Employee
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Store Manager
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Nov 2018 - Present
-Coach and educate my sales team on store sales plan, personal goals, store statistics while motivating the team to achieve their goals -Consistently achieve and exceed total store goals and key performance indicators (KPIs) as determined by Camper standards -Responsible for managing all operational processes, policies, and functionality related to merchandise management, security, loss prevention, and facility maintenance -Create a customer service focused environment by consistently… Show more -Coach and educate my sales team on store sales plan, personal goals, store statistics while motivating the team to achieve their goals -Consistently achieve and exceed total store goals and key performance indicators (KPIs) as determined by Camper standards -Responsible for managing all operational processes, policies, and functionality related to merchandise management, security, loss prevention, and facility maintenance -Create a customer service focused environment by consistently exhibiting best practices with regards to customer service, sales generation, and customer outreach -Demonstrate leadership by playing an active role on the sales floor -Develop and maintain store clienteling processes and standards and ensures associate participation -Partner with the corporate team to build relationships to drive traffic and sales -Identify business trends and react quickly to the needs of the business -Ensure the sales floor always met by Camper standards with regards to merchandising, visual presentation and housekeeping -Direct and supervise the daily activities of the management, sales, and stock team -Consistently provide recognition to team members for exceptional performance -Provide consistent and ongoing constructive feedback and coaching team members to encourage continued growth and development -Recruit external talent on an ongoing basis -Communicate with appropriate corporate partners to confirm details of product flow into and out of the store -Monitors store inventory levels and partners with the corporate team to maximize sales through product -replenishment and communication of product needs -Strong knowledge of Camper history, brand aesthetic, philosophy, lifestyle and effectively communicate information to the sales team and customers to assist with sale generation
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Supervisor
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Aug 2018 - Nov 2018
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SMCP – Sandro, Maje, Claudie Pierlot, Fursac
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France
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Retail Apparel and Fashion
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700 & Above Employee
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Client Specialist
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Jun 2017 - Jul 2018
Turn customers in clients, offering detailed and personal shopping experience to every person entering the shop and over the phone while remaining warm and inviting. Contribute ideas to keep the shop visually appealing to represent the company honorably. Turn customers in clients, offering detailed and personal shopping experience to every person entering the shop and over the phone while remaining warm and inviting. Contribute ideas to keep the shop visually appealing to represent the company honorably.
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Ted Baker
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Retail Apparel and Fashion
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700 & Above Employee
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Menswear Specialist
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May 2015 - Jun 2017
Responsible for building devoting relationships with both new & existing customers, perform all manager duties on a weekly basis while meeting personal and company goals and targets. Responsible for building devoting relationships with both new & existing customers, perform all manager duties on a weekly basis while meeting personal and company goals and targets.
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Agnes O. Hair Design & Derma Spa
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Wellness and Fitness Services
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1 - 100 Employee
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Front Desk Coordinator
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2015 - 2016
Mastering software, creating delightful experience for clients from the moment they enter; to the moment they leave, and generally maintaining the salon at a manageable level, while enjoying the upbeat and fast pace of a high volume salon. Mastering software, creating delightful experience for clients from the moment they enter; to the moment they leave, and generally maintaining the salon at a manageable level, while enjoying the upbeat and fast pace of a high volume salon.
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Education
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North Park University
Bachelor of Arts - BA, Marketing