Kirsten Boehm

Implementation Guide at Tilt
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Contact Information
us****@****om
(386) 825-5501
Location
JE

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Elaine Eltringham

I've worked with Kirsten for ten years and I have watched her continually challenge herself to learn and grow. Always proactive and ready to take on a challenge, always positive and driven, I am confident Kirsten will succeed in any endeavor she takes on!

Matthew Reaves

Kirsten was our summer marketing intern. She was great - hard working, dependable, honest, creative, and saw a project from start through finish - wasn't satisfied until she saw her results. She is very easy to work with and I highly recommend her.

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Credentials

  • Human Resources
    Ocean County College

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Implementation Guide
      • Jul 2022 - Present

      Helping give some love to leave! Helping give some love to leave!

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Associate
      • Jun 2007 - Present

      • Train & hold classes for associates to help with implementing Lowe's vision • Provide quick purchase assistance and expedite special orders and installations • Assist customers with questions and concerns along with assisting the set up of Special Orders and custom installations • Track store inventory for management team and monitor fronting of shelves and correct pricing according to planograms • Multitasking in a fast-pace environment on a daily basis between phone lines, cashiering and ensuring all customers are having an enjoyable experience

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Public Information Officer
      • Mar 2022 - Jul 2022

      Integrated all social media accounts for a seamless production for reaching the public in an efficient manner. Along with managing the backend to efficiently answer the public’s questions. Integrated all social media accounts for a seamless production for reaching the public in an efficient manner. Along with managing the backend to efficiently answer the public’s questions.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Sales, Marketing, and Project Management
      • Apr 2014 - Mar 2022

      In my job responsibilities of Sales, Marketing, and Project Management, I am increasing business awareness through the development and execution of robust marketing plans for existing and new markets. I am establishing and strengthening long-term professional relationships with new/current customers for repeat business. I am designing robust strategies to target new library market of 7000 and meet requirements.My Key Accomplishments• Led successful transformation of project management forms to digital documentation that saved significant time and costs.• Achieved maximum client satisfaction by providing excellent customer service within all departments.• Delivered effective support in managing projects from start to finish to ensure successful delivery on-time and within budget.

    • Marketing and Customer Relations Manager
      • Jan 2014 - Jan 2017

      As a Marketing and Customer Relations Manager, I have organized and steered meetings with appropriate team members and customers to discuss innovative ideas for process improvement and update on status of project. I have identified and resolved customer issues throughout life cycle of numerous projects using problem-solving procedures with a focus on maximizing satisfaction rate. I have developed and maintained planning guides, FAQs, training manuals, and online videos as well as arranged web training sessions to support all customers. I have prepared and presented detailed status reports to update senior management and customers on project progress.My Key Accomplishments• Planned and directed successful implementation of customer appreciation program.• Analyzed requirements and recruited employees accordingly to meet staffing needs.• Defined and executed new customer workflows and forms for successful project implementation.

    • Marketing Coordinator
      • Feb 2012 - Apr 2014

      In my role of Marketing Coordinator, I have conducted pre-and post-event analysis and presented proposals to President and National Sales Director with effective suggestions for process improvements. I have performed comprehensive research and built potential customer lists for weekly mailers. I have established strong communication with customers, management, internal departments, and vendors to manage overall marketing efforts. I have held accountability for phase 1 project management for third-party vendors.My Key Accomplishments• Created and managed social media accounts to maintain online presence of company.• Introduced and improved new design tools to meet marketing requirements.• Planned and ensured successful execution of marketing campaigns to identify and secure new business opportunities.• Optimized product literature, manuals, and trade show materials using Publisher/Photoshop to improve product sales.• Organized and led successful delivery of 15+ trade shows yearly, including the development of trade show plans and budgets.

    • Marketing Intern
      • Jan 2010 - May 2010

      • Composed press releases for current events • Assisted with planning and administration of the Newport Winter Festival and New England Regional Turfgrass Conference and Show • Compiled orders and inserted data into multiple spreadsheets in a configurable format • Created and distributed promotional advertisements for upcoming events to previous customers using several social media platforms • Composed press releases for current events • Assisted with planning and administration of the Newport Winter Festival and New England Regional Turfgrass Conference and Show • Compiled orders and inserted data into multiple spreadsheets in a configurable format • Created and distributed promotional advertisements for upcoming events to previous customers using several social media platforms

  • Sigma Kappa: Phi Chapter
    • University of Rhode Island
    • Vice President of Alumnae Relations
      • Sep 2009 - Dec 2009

      • Planned and organized numerous sorority/alumnae events • Created and distributed newsletters to Alumnae • Updated current alumnae database via emails, postal mail and Facebook • Planned and organized numerous sorority/alumnae events • Created and distributed newsletters to Alumnae • Updated current alumnae database via emails, postal mail and Facebook

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Marketing Intern
      • Jun 2009 - Aug 2009

      • Assisted in the search for potential employers for our clients using Gopher protocol • Accomplished multiple file conversion into a singular configurable file • Created a seasonal greeting e-card and distributed to current clients • Updated and redesigned the company’s portfolio • Assisted in the search for potential employers for our clients using Gopher protocol • Accomplished multiple file conversion into a singular configurable file • Created a seasonal greeting e-card and distributed to current clients • Updated and redesigned the company’s portfolio

Education

  • University of Rhode Island
    BS, Marketing
  • Bond University
  • Ocean County College
    Certificate in Human Resources

Community

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