Experience

Sensor Security Systems Africa

• South Africa
• Security and Investigations
• 1 - 100 Employee

• Sales Administrator

  • Oct 2020 - Present

  • Processing of Orders & Invoicing • Arranging Orders to be collected / delivered • COD Client / Account Client payments and queries • Ordering of stock from branches & requesting stock to be ordered specially from suppliers • Maintaining Back Orders and ETA’s • Developed and maintained long-term relationships with clients and sales consultants • Assisting with process reviews and implementations • Assisting with upskilling & training • Assisting with Functional Testings Show less



Sensor Security Systems Africa

• South Africa
• Security and Investigations
• 1 - 100 Employee

• Procurement Administrator

  • Sep 2016 - Aug 2020

  Local Procurement (Sept 2016 – March 2018)• Creating and processing of all local Purchase Orders for suppliers• Comparing prices from various suppliers• Monitoring stock levels on run rate items / price list items• Capturing of suppliers invoices (booking in stock once checked & received)• Arranging inter branch orders• Arranging collections or deliveries of ordersInternational Procurement (March 2018 – August 2020)• Creating and processing Purchase Orders • Capturing of International invoices (booking in stock once checked & received)• Arranging shipping (Flights & Sea Containers) with Freight forwards• Requesting quotes from Freight Forwards for comparisons purposesAdditional Tasks Local & International• Keeping track of all orders placed & back orders with suppliers• Creating of codes on systems & updating pricing• Assisting with Stock take• Implemented new team on boarding program ( assisted with training of new Procurement Administrators at the company)• Liaising with relevant Sales Consultant that the stock has arrived, booked in and allocated• Supported Chief Operating Officer with daily payment requirements• Supported Head of Procurement in improving operations and resolving issues to deliver top-notch customer service. Show less

• Sales Administrative Assistant

  • Sep 2014 - Sep 2016

  • Processing of all orders & invoicing• Arranging courier collection / deliveries• COD Client / Account Client payments and queries• Ordering of stock from branches / requesting stock to be ordered from suppliers• Maintaining Back Orders• Assisting with reception duty & Minute taking• Delivered Orders on time and promoted effectiveness and benefits.• Analysed processes previously used & new processes implemented • Developed and maintained long-term relationships with clients and sales consultants. Show less



Randox

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Office Administrator / Logistics

  • Jun 2014 - Aug 2014

  • Answering of all incoming calls • General Office Duties – Faxing, Scanning, Copying, Filing, Reports, typing of documents & Maintenance of Customer files • Arranging Courier Collections & Deliveries • Ordering of Stationery & Consumables and allocating • Customer Liaison • Receipt, acknowledgement & dispatch of all orders received • Processing of incoming goods • Responsible for generating Quotations & Proforma Invoices • Responsible for processing of Sales Orders, Delivery Notes & Invoices • Responsible for generating Purchase Orders for In house & External Suppliers • Packing & unpack of goods received & for dispatch • Assisting Stock Control & assisting with Monitoring stocking levels Show less



MV TRONICS

• Midrand

• Office Administrator / Service Co-ordinator

  • Aug 2009 - May 2014

  • Reception & Front line Duties • Implemented an efficient filing system & Office Procedures • General Office Duties – Faxing, Copying, Scanning, Filing, Message takings, Updating the data base when necessary and Answering & Screening of calls • Arranging Courier Collections & Deliveries • Receiving , Booking In & Dispatching of Repairs • Customer support – supplying Quotes, Proforma Invoices, Allocating payments, Invoicing & coordinating dispatch & collection • Ordering of parts & distributing accordingly • Responsible for Daily Cash book & Petty Cash • Ordering & Dispatching of office stationery & consumables and allocating • Streamlined back office services for clients to deliver proper functionality and positive user experience. Show less



PanSolutions Group

• South Africa
• Business Supplies & Equipment
• 100 - 200 Employee

• Service Co-ordinator ( Hi Tech Workshop)

  • Nov 2007 - Jul 2009

  •• Reception & Front line Duties • General Office Duties – Faxing, Scanning Copying, Filing, Typing, Message takings, Answering & Screening of calls • Receiving/ Dispatching of Packages • Receiving , Booking In & Dispatching of Repairs • Arranging Courier • Service Liaison between Customer & Technical Department • Customer support – supplying Quotes, Proforma Invoices, Allocating payments, Invoicing & coordinating dispatch & collection • Dealing with customer queries – via e-mail & telephonically and providing the best solution • Responsible for Petty Cash Control & daily Banking with the Finance Department • Supported our Workshop manager in improving operations procedures • Resolving issues to deliver top-notch customer service • Developed new process for employee evaluation which resulted in marked performance improvements Show less



ANSEL MARKETING

• Frontline Receptionist / Office Administrator

  • Sep 2006 - Oct 2007

  • Front line Duties – Welcoming clients – ensuring that reception is neat and maintained at all times. • Operating of switch board • General Office Duties – Faxing, Copying, Scanning Filing & Message taking • Creating templates for sales teams • Assisting HR with typing of Letters / documents on a daily basis • Sorting Incoming faxes • Capturing of Recons / Surveys • Implemented an efficient filing system & was maintained • Arranging in-house meetings (between office staff & sales teams) • Receiving & Checking of stock • Provide efficient support to Sales & call Centre agents when required Show less



DEFINITY TELECOMS

• Frontline Receptionist / Service Co-ordinator

  • Jan 2004 - Aug 2006

  Frontline Receptionist • Front line Duties – Welcoming clients - ensuring that reception area is neat and well maintained at all times • Operating Switch board • Screening of calls • General Office Duties – Faxing, Copying, Scanning, Filing, & Message taking • Typing of letters & documents as required • Responsible for receiving courier shipments • Capturing of contracts once authorized • Implementing an efficient filing system for all to use • Responsible for preparing sales kits for senior sales managers • Ordering of office consumables and stationery • Assist Management with arranging of inhouse meetings Promoted to Service Coordinator • Customer Support – logging of faults, telephonically & via email • Dealing with customer queries – via e-mail & telephonically and providing the best solution • Responsible for Stock control & ordering of stock from suppliers • Allocating jobs logged to Technicians – scheduled • Responsible for follow up calls to clients • Responsible for entering data & keep the data base up-to-date • Assisting the Technical Manger with any duties required. • Training Receptionist Show less