Experience

FiberRise

• United States
• Telecommunications
• 1 - 100 Employee

• Project Engineer

  • Feb 2019 - Present



Luffman-Byers Telecom, Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Project Engineer

  • Jun 2015 - Feb 2019



Adtran

• United States
• Telecommunications
• 700 & Above Employee

• Sales Engineer

  • 1994 - Jun 2015

  Sales Engineer selected to support Major Carrier Accounts, GTE, Sprint, Verizon, Embark, and CenturyLink..• Partnered with sales to provide technical and engineering expertise. Subject matter expert providing technical liaison to customer resulting in enhanced customer usage, increased sales and greater customer retention.• Assisted sales in creating customized customer proposals to highlight specific cost savings, implementation plans and customer impact.• Following implementation, developed and delivered training program for users and technical teams.• Senior Sales Engineer, trained and mentored five member team to ensure high quality service and facilitate nation wide testing analysis and product introductions.• Selected to represent company in multiple presentations introducing new products, expanding product features or generating prospects.• Increased efficiency , consistency and cost savings by developing and implementing remote support tools that increased responsiveness and enhanced customer relations.



Atlanta Data Com Inc

• Applications Support Manager

  • Nov 1989 - Aug 1994

  Sales and Applicaiton SuppotVendor RelationsService Support Manager Sales and Applicaiton SuppotVendor RelationsService Support Manager



AT&T

• Data Systems Technician

  • Apr 1973 - Nov 1989

  Install and Maintain, complete line of AT&T based data communications equipment Install and Maintain, complete line of AT&T based data communications equipment