Experience

WATERLOO MANOR LIMITED

• Hospitals and Health Care
• 1 - 100 Employee

• Healthcare Worker

  • Apr 2021 - Present

  My main tasks are assisting patients in low secure and rehab mental health facilities with everyday activities including cooking and shopping. Having 1:1 sessions with patients to discuss how they are feeling and offering support and reassurance. Working as a part of a team with nurses and other healthcare workers to ensure effective running of wards. Supporting patients in accordance to care plans for example through therapeutic activities. This is a demanding role that requires excellent people skills, the ability to communicate and influence well, effective team working and excellent decision making to ensure the wellbeing and safety of an often-complex patient cohort. As part of my role I regularly engage in a range of training such as safeguarding, first aid and PMVA (Prevention and Management of Violence and Aggression). My other training involvement has included personality disorder training. Show less



hairstation

• Leeds, England, United Kingdom

• Assistant Stylist

  • Oct 2018 - Present

  My main tasks consist of welcoming the customers, ensuring the workplace remains tidy and compliant with health and safety requirements, taking customer queries and bookings, and undertaking specific treatments for clients. I am also involved in mentoring and coaching new starters into their roles as well as being their first point of contact. This role has built my customer service skills, leadership skills, as well as my attention to detail to ensure high levels of service and safety are maintained. Show less