Kiran Paul
Sales Executive at Alserkal Group- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Malayalam Native or bilingual proficiency
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Tamil Full professional proficiency
Topline Score
Bio
Experience
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Alserkal Group
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United Arab Emirates
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Environmental Services
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1 - 100 Employee
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Sales Executive
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Feb 2023 - Present
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Al Saeedi Group
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United Arab Emirates
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Automotive
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1 - 100 Employee
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Sales Executive
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Feb 2017 - Feb 2023
• Managed a portfolio of products and services while mentoring the sales team to achieve sales goals. • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions. • Led operational excellence of locations and 7 territories by effectively implementing strategic plans. • Improved product sales for the portfolio managed, which increased annual revenue. • Analysed market segments to identify new business opportunities to expand the existing customer base. • Conduct meetings with potential clients; listen to their wishes and concerns. • Negotiate/close deals and handle complaints or objections. • Gathering feedback from customers and sharing it with internal teams. Show less
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PSN Group
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India
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Automotive
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100 - 200 Employee
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Service Advisor
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Jun 2014 - Oct 2017
• Greeting the customers, inspecting the vehicle, and applying proper resources to identify & verify client service needs accurately. • Referred to service history, performing visual inspections, conducting road tests, checking vehicle service history and verifying warranty coverage for the customer. • Present cost estimates to customers with detailed repair needs in a competent professional manner. • Educated and advised customers on warranty protections and potential cost savings and suggest the best accessories. • Developed customer relationships by providing excellent customer service, prioritizing required services and possible options, and arranging transportation services for the vehicle and the customer. • Ensured vehicle services were performed correctly upon completion by inspecting the vehicle delivery. Show less
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Education
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Carmel Polytechnic College - India
Diploma of Education, Automobile Engineering