Experience

Carallon Ltd

• United Kingdom
• Software Development
• 1 - 100 Employee

• Human Resources Officer

  • May 2021 - Present

• Human Resources Administrator

  • Feb 2020 - Present



Mastercard

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Resource Administrator

  • May 2017 - Dec 2019

  • Provide the administration duties to approximately 300 FTE contractors and third party resources for the international team ensuring that all new joiners, leavers, transfers and any changes within projects are identified and captured • Ensure staff annual leave are entered in Plan-view for effective project planning and resource allocations • Manage all new starters and allocate them into projects and ensuring off-boarding is efficiently completed • Be the central point of contact… Show more • Provide the administration duties to approximately 300 FTE contractors and third party resources for the international team ensuring that all new joiners, leavers, transfers and any changes within projects are identified and captured • Ensure staff annual leave are entered in Plan-view for effective project planning and resource allocations • Manage all new starters and allocate them into projects and ensuring off-boarding is efficiently completed • Be the central point of contact for all approvals and escalations relating to contractor and third party resources i.e. security and building access, password resets, persistent VDIs, laptop allocations, development environment and folder access, and Internal Service Desk issues • Ensure that all resources are assigned to the correct teams and cost centres & time-sheets are booked to the correct codes and approved by the respective project managers • Monitor/ approve all New Business & International contractor and third party resources time-sheets for Business as Usual (BAU) activities and annual leave • Lead new business recruitment by processing all vacancies and tracking progress with hiring managers • Create and maintain a staff skills matrix to help determine the skills profile required to meet project demands and support initiatives to ensure that these skill sets are in place, including up-skilling and cross-skilling and not just recruitment • Track and monitor completion of mandatory training courses • Be the ‘Business Continuity Representative’ for New Business • Update and maintain the International offshore resources tracker for security / AIMS • Develop and maintain key relationships with third party resourcing partners to ensure they are well positioned to meet increasing and diverse geographical project resource requirements • Raising Purchase order Show less • Provide the administration duties to approximately 300 FTE contractors and third party resources for the international team ensuring that all new joiners, leavers, transfers and any changes within projects are identified and captured • Ensure staff annual leave are entered in Plan-view for effective project planning and resource allocations • Manage all new starters and allocate them into projects and ensuring off-boarding is efficiently completed • Be the central point of contact… Show more • Provide the administration duties to approximately 300 FTE contractors and third party resources for the international team ensuring that all new joiners, leavers, transfers and any changes within projects are identified and captured • Ensure staff annual leave are entered in Plan-view for effective project planning and resource allocations • Manage all new starters and allocate them into projects and ensuring off-boarding is efficiently completed • Be the central point of contact for all approvals and escalations relating to contractor and third party resources i.e. security and building access, password resets, persistent VDIs, laptop allocations, development environment and folder access, and Internal Service Desk issues • Ensure that all resources are assigned to the correct teams and cost centres & time-sheets are booked to the correct codes and approved by the respective project managers • Monitor/ approve all New Business & International contractor and third party resources time-sheets for Business as Usual (BAU) activities and annual leave • Lead new business recruitment by processing all vacancies and tracking progress with hiring managers • Create and maintain a staff skills matrix to help determine the skills profile required to meet project demands and support initiatives to ensure that these skill sets are in place, including up-skilling and cross-skilling and not just recruitment • Track and monitor completion of mandatory training courses • Be the ‘Business Continuity Representative’ for New Business • Update and maintain the International offshore resources tracker for security / AIMS • Develop and maintain key relationships with third party resourcing partners to ensure they are well positioned to meet increasing and diverse geographical project resource requirements • Raising Purchase order Show less



Wakanow

• Nigeria
• Travel Arrangements
• 400 - 500 Employee

• Human Resources Executive

  • Oct 2015 - May 2017

  • Be the first point of contact for all HR-related queries • To undertake ad hoc projects when required • Assist in the recruitment process • Liaise with recruitment agencies • Checking all records to ensure they conform to the requirements of the data protection act • Administering the sickness absence process for the company • Arranging induction for new employees • Chasing up any unfilled employee paperwork & forms • Monitoring the sickness and holiday leave of… Show more • Be the first point of contact for all HR-related queries • To undertake ad hoc projects when required • Assist in the recruitment process • Liaise with recruitment agencies • Checking all records to ensure they conform to the requirements of the data protection act • Administering the sickness absence process for the company • Arranging induction for new employees • Chasing up any unfilled employee paperwork & forms • Monitoring the sickness and holiday leave of staff • Organising and arranging interviews for candidate • Issuing and drafting letters • Monitoring multiple arrival/departure schedules, as well as managing bookings for other services such as accommodation, visitor attractions, tour activities and event planning • Ensure timely receipt and processing of all invoices; check for discrepancies, inaccuracies or over-billing • Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities and data protection, maintaining confidentiality at all times Show less • Be the first point of contact for all HR-related queries • To undertake ad hoc projects when required • Assist in the recruitment process • Liaise with recruitment agencies • Checking all records to ensure they conform to the requirements of the data protection act • Administering the sickness absence process for the company • Arranging induction for new employees • Chasing up any unfilled employee paperwork & forms • Monitoring the sickness and holiday leave of… Show more • Be the first point of contact for all HR-related queries • To undertake ad hoc projects when required • Assist in the recruitment process • Liaise with recruitment agencies • Checking all records to ensure they conform to the requirements of the data protection act • Administering the sickness absence process for the company • Arranging induction for new employees • Chasing up any unfilled employee paperwork & forms • Monitoring the sickness and holiday leave of staff • Organising and arranging interviews for candidate • Issuing and drafting letters • Monitoring multiple arrival/departure schedules, as well as managing bookings for other services such as accommodation, visitor attractions, tour activities and event planning • Ensure timely receipt and processing of all invoices; check for discrepancies, inaccuracies or over-billing • Undertake all duties and responsibilities in compliance with the rules and regulations encompassing equal opportunities and data protection, maintaining confidentiality at all times Show less



Superdrug

• United Kingdom
• Retail
• 700 & Above Employee

• Supervisor

  • May 2011 - Feb 2016

  (Part-time- Weekends only) • Delivering high standards of customer service and driving sales through meeting all customer needs. Keeping up-to-date knowledge of many products and brands in the store to ensure customer queries are handled and resolved promptly • Responsible for cashing up / handling large amounts of cash • Training new staff on their day to day duties and providing support on their induction day • Liaising with staff to ensure all products are on the shelves on… Show more (Part-time- Weekends only) • Delivering high standards of customer service and driving sales through meeting all customer needs. Keeping up-to-date knowledge of many products and brands in the store to ensure customer queries are handled and resolved promptly • Responsible for cashing up / handling large amounts of cash • Training new staff on their day to day duties and providing support on their induction day • Liaising with staff to ensure all products are on the shelves on time and re-stocked when needed • Achieved perfect mystery customer scores 4 times. • Consistently exceeded monthly goals by more than 15% in key measures including profit, sales, and customer service • Managing the break rota for all staff • Meet and greet customers • Managing staff when team leaders are not around Show less (Part-time- Weekends only) • Delivering high standards of customer service and driving sales through meeting all customer needs. Keeping up-to-date knowledge of many products and brands in the store to ensure customer queries are handled and resolved promptly • Responsible for cashing up / handling large amounts of cash • Training new staff on their day to day duties and providing support on their induction day • Liaising with staff to ensure all products are on the shelves on… Show more (Part-time- Weekends only) • Delivering high standards of customer service and driving sales through meeting all customer needs. Keeping up-to-date knowledge of many products and brands in the store to ensure customer queries are handled and resolved promptly • Responsible for cashing up / handling large amounts of cash • Training new staff on their day to day duties and providing support on their induction day • Liaising with staff to ensure all products are on the shelves on time and re-stocked when needed • Achieved perfect mystery customer scores 4 times. • Consistently exceeded monthly goals by more than 15% in key measures including profit, sales, and customer service • Managing the break rota for all staff • Meet and greet customers • Managing staff when team leaders are not around Show less



S Z SOLICITORS LTD

• 1 - 100 Employee

• Human Resources Assistant

  • Jan 2015 - Oct 2015

  • Carrying out background and reference checks on prospective employees • Handling all employee for time off requests and grievances • Made travel arrangements & organised accommodation for senior managers • Handling all confidential information in a professional manner • Typing letters • Keeping personnel records up to date • monitoring any absence, holiday, maternity, paternity etc. • Organizing, preparing agendas for, and taking minutes of board meetings • Carrying out background and reference checks on prospective employees • Handling all employee for time off requests and grievances • Made travel arrangements & organised accommodation for senior managers • Handling all confidential information in a professional manner • Typing letters • Keeping personnel records up to date • monitoring any absence, holiday, maternity, paternity etc. • Organizing, preparing agendas for, and taking minutes of board meetings