Experience

Intelligent Retail

• United Kingdom
• Software Development
• 1 - 100 Employee

• Trainee eCommerce Marketing Consultant

  • Mar 2018 - Present



Cakes by K

• Business Owner

  • Dec 2001 - Present

  Working to a tight schedule to bake and decorate cakes on order. Manage marketing strategy to generate brand awareness. Updating content on social media sites such as Facebook, Twitter, Pinterest. Using WordPress to update web content & create blogs. Manage product photography of cakes to upload onto the website. Creating seasonal banners in Photoshop to upload onto the site. Designing and implementing client orders Working to a tight schedule to bake and decorate cakes on order. Manage marketing strategy to generate brand awareness. Updating content on social media sites such as Facebook, Twitter, Pinterest. Using WordPress to update web content & create blogs. Manage product photography of cakes to upload onto the website. Creating seasonal banners in Photoshop to upload onto the site. Designing and implementing client orders



LeasePlan

• Netherlands
• Financial Services
• 700 & Above Employee

• Temporary Mailroom Assistant

  • Aug 2017 - Feb 2018



Henley Business School

• United Kingdom
• Education Administration Programs
• 400 - 500 Employee

• Temporary Alumni Relations & Events Assistant

  • May 2017 - Jul 2017



Woking & Sam Beare Hospice and Wellbeing Care

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Marketing Assistant Voluntary

  • Jul 2016 - May 2017

  Updating the media library with new press releases from local papers. Creating and managing the Google alert library with weekly alerts for the hospice. Managing the website using WordPress to update the events page.Attracting volunteers by creating an in-store recruitment poster. Creating shop adverts to attract customers to the store. Updating the media library with new press releases from local papers. Creating and managing the Google alert library with weekly alerts for the hospice. Managing the website using WordPress to update the events page.Attracting volunteers by creating an in-store recruitment poster. Creating shop adverts to attract customers to the store.



Lonza

• Switzerland
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Administrator

  • Apr 2012 - Feb 2017

  Program Assistant March 2015 – Current Responsible for organising external customer meetings and assisting with taxi & catering bookings. Booking flights for members of the team Assisting the department with any queries related to invoices & process orders. Using SAP to create process order & purchase orders. Creating invoices in SAP to a tight deadline. Managing stationery stock within the department. Using data from SAP & excel to collate reports. Subject matter expert (SME) in SAP Voluntary Events Team Assistant January 2014 - Current Working within the sports and social club to organise the work summer and Christmas parties as part of a team & as an individual. Using Photoshop to create marketing material such as place cards, table numbers & menus for social events. Designing & executing table designs for the Christmas party as part of a team. QA Training Administrator January 2014 – March 2015 Manage numerous training courses for 700 employees. Inputting training dates into an excel spread sheet and into the SAP system. Using publisher to create and update the department newsletter. Part Time EHS Administrator April 2012 – January 2014 Responsible for updating the EHS intranet using SharePoint and basic HTML. Re-creating and electronically publishing an in house handbook using word. General administration work. Show less



H.Samuel

• Retail
• 200 - 300 Employee

• Sales Associate

  • Nov 2011 - May 2012

  Assisting and dealing with customer queries face to face and over the phone Working alongside managers to achieve shop targets as well as personal targets. Booking orders and repairs on the system and filing the paperwork Repairing jewellery or watches in store for customers Managed to hit my target on the first day, with no knowledge about the products Assisting and dealing with customer queries face to face and over the phone Working alongside managers to achieve shop targets as well as personal targets. Booking orders and repairs on the system and filing the paperwork Repairing jewellery or watches in store for customers Managed to hit my target on the first day, with no knowledge about the products



British Heart Foundation

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Assistant Manager

  • Dec 2009 - Jan 2012

  Working alongside the store and area manager to keep the store running on a day to day basis. Managing and training volunteers. Attracting customers into the shop by creating an attractive window display using new and used products. Organised and managed a fundraising team of 7 volunteers. Worked my way up from volunteer to assistant manager within 6 months. Helping customers look for items in store. Working alongside the store and area manager to keep the store running on a day to day basis. Managing and training volunteers. Attracting customers into the shop by creating an attractive window display using new and used products. Organised and managed a fundraising team of 7 volunteers. Worked my way up from volunteer to assistant manager within 6 months. Helping customers look for items in store.



Yell

• United Kingdom
• Advertising Services
• 700 & Above Employee

• Advertising Assistant

  • Jul 2008 - Dec 2009

  Preparing adverts and inputting data onto templates for graphic designers. Managing and supporting a team of 6 people that included of graphic designers and administrators and successfully delivered to a tight client set timescale. Using Freehand 5 to design and create adverts. Working alongside the Prince’s Trust team to design posters for events such as quiz nights and bike rides. Quality checking artwork before distributing to the printers. Looking after a team of three when the manager was off site Distributing work to the administrators and artists. Training new members of staff. Show less



T-Mobile UK

• Reading, United Kingdom

• Sales Associate

  • Jan 2007 - Apr 2008

  Selling phones & contracts to achieve store targets as well as personal targets. Assisting and dealing with customer queries face to face and over the phone. Achieving high mystery shopper results with limited training. Selling phones & contracts to achieve store targets as well as personal targets. Assisting and dealing with customer queries face to face and over the phone. Achieving high mystery shopper results with limited training.