Experience

Empower Pragati

• India
• Education Administration Programs
• 200 - 300 Employee

• Head Management Information System

  • Mar 2019 - Present

  Maintains all Center data base as per SOP and SF  Work on MRIGS & MPR Portal.  Project handling and Cash flow planning & monitoring.  Regular feedback and evaluation sessions with trainers  Oversees daily center operations and coordinates center activities through assigned employees  Prepare daily attendance students and staff  Student and staff Bio-Metric Registration  Data analysis  Operational activity Maintains all Center data base as per SOP and SF  Work on MRIGS & MPR Portal.  Project handling and Cash flow planning & monitoring.  Regular feedback and evaluation sessions with trainers  Oversees daily center operations and coordinates center activities through assigned employees  Prepare daily attendance students and staff  Student and staff Bio-Metric Registration  Data analysis  Operational activity



SURYA WIRES PVT LTD

• 1 - 100 Employee

• Management Information System Executive Cum Center Manager

  • Jan 2018 - Mar 2019

  Batch handling.  Prepares and monitors budget for the Center  Center visits.  Prepares and monitors budget for the Center  Operational activity.  Monitoring Infra-structure & quality standards of the center.  Business plans that support the operation of the center and adhere to budget  Subordinate staff in the day-to-day performance of their jobs  Handing student queries.  MIS work.  IT Lab Maintenance  Student Bio-Metric Registration  Office Work  Student Counseling



B.I.P Constructions Infraestate Pvt. Ltd,

• DLW ,Shree Ram Nagar Colony, Varanasi

• Office Admin & H.R Executive

  • Aug 2015 - Sep 2017

  Assigning task to employees.  Complaint management  Follow up of their task allocated.  Managing day to day activities  Co-ordination with top level management.  Monitoring & improving customer satisfaction  Generating Management Reports.  Customer handling, feedback management & improvement.  Complaint management.  Website promotional & Social Media management.  Call & mail Reverts  Database Management on excel.  Documentations, Billing & Stock management.  Planning & monitoring the project.  Employee and new hire training and development  Talent management and recruiting staffing  Employee relations and engagement.  Preparing & maintaining project, stage & exception plans as required.  Managing project risks, including the development of contingency plans.



BASIX

• Financial Services
• 700 & Above Employee

• Counselor cum Office Admin

  • Jul 2014 - Aug 2015

  Office management.  Leadership  Preparing weekly or monthly reports  Call & mail Reverts.  Assisting with day to day operations of the HR functions and duties  Providing clerical and administrative support to Human Resources executives  Compiling and updating employee records (hard and soft copies)  Operational activity.  Design and implement center operational and marketing plan  Manage quality of trainings and counseling.  Managing day to day activities  Conducting Interview.  Database Management on excel.  Candidates handling, feedback management & improvement.  Complaint management.  Check and distribute documents and correspondence.  Capturing Customer grievance and query.  Feedback analysis.  Report generation.