Kiran Kumar
Senior Manager at GoFleet- Claim this Profile
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Bio
Experience
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GoFleet
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Canada
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Information Technology & Services
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1 - 100 Employee
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Senior Manager
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Oct 2021 - Present
Canada
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Assistant Manager
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Jul 2015 - Feb 2021
Bangalore Urban, Karnataka, India Manage a group of team leaders. Train the team leaders and sales reps to sell better Manage Pay-outs and commissions Review Daily, Weekly and Monthly performance metrics Reported directly to the Director of Lead Generation and VP of Sales Interviewed, recruited, trained new team members for Lead generation
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Sales Consultant
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Nov 2014 - Jul 2015
Bangalore Urban, Karnataka, India Generates new leads through telemarketing Discover target markets and advantages of other companies Established upselling opportunities Work directly with customers on support issues Process the customer orders post sales Support internal sales team to sell more
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Quality Analyst
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Jun 2010 - Nov 2013
Bangalore Urban, Karnataka, India Complete charge of achieving quality metrics for the campaign Coordinating with the client on a daily basis for updates and queries. Ensuring proper scheduling and staffing to meet the daily requirement Identifying Talent and Grooming senior associates for additional responsibilities and upcoming challenges is one of my most important tasks. Reviewing statistics – Performance report analysis, weekly & monthly quality reports
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Team leader Operations
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Jun 2005 - Apr 2009
Bangalore Urban, Karnataka, India In charge of qualifying and processing loads for Commercial Vehicle Finance, Used Car Loan and Auto Loan Managed a huge team of multi locations for business development Established a strong market networking and relationship management Responsibilities includes reducing TAT and improve overall customer experience Handle the dealers across all regions in Bangalore and works towards the given set of targets towards of Weekly, Monthly and Annual goals
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Sales representative
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Jul 2004 - Jun 2005
Make telephonic calls and schedule appointments. Provide over draft facility for car owners Routing qualified opportunities to the appropriate sales executives for further development and closure Maintain and expand your database of prospects or existing customers. Close sales and achieve monthly targets Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls
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Education
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Indira Gandhi National Open University
Bachelor of Business Administration - BBA, Business Administration and Management, General