Kiran Kannan
Chief Technology Officer at One Paper Lane- Claim this Profile
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English Native or bilingual proficiency
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Bio
Michael Singh
Kiran is the person you take along with you when there is a battle to be won. The battle could be a Sev One outage in the wee hours of the morning due to a Firewall failure, a sudden visit by a client CIO that needs to be managed, a client pitch that needs Technology validation or a Data Center that needs to be designed and setup. Kiran will do it all and do it really well. His ability to build teams that stick together through the years is uncanny. Many have grown through their careers with Kiran's guidance while working with him. Most important, he brings in a high level of transparency and trust which makes it very easy to work with him.
Krishna Prasad
I had the pleasure to work for Kiran for about two years. He is the person that every employee would like to work with. A never sleeping person always up to date with the latest technologies and with brilliant ideas every day. Very professional, skilled and effective in managing work and colleagues. Kiran has excellent technical abilities in different platforms and has a good understanding of various technologies. Kiran understands businesses and business requirements and always has that technical acumen to complete the tasks and to fulfil any requirements that may arise within business. I would highly recommend him as a valuable asset to any organization
Michael Singh
Kiran is the person you take along with you when there is a battle to be won. The battle could be a Sev One outage in the wee hours of the morning due to a Firewall failure, a sudden visit by a client CIO that needs to be managed, a client pitch that needs Technology validation or a Data Center that needs to be designed and setup. Kiran will do it all and do it really well. His ability to build teams that stick together through the years is uncanny. Many have grown through their careers with Kiran's guidance while working with him. Most important, he brings in a high level of transparency and trust which makes it very easy to work with him.
Krishna Prasad
I had the pleasure to work for Kiran for about two years. He is the person that every employee would like to work with. A never sleeping person always up to date with the latest technologies and with brilliant ideas every day. Very professional, skilled and effective in managing work and colleagues. Kiran has excellent technical abilities in different platforms and has a good understanding of various technologies. Kiran understands businesses and business requirements and always has that technical acumen to complete the tasks and to fulfil any requirements that may arise within business. I would highly recommend him as a valuable asset to any organization
Michael Singh
Kiran is the person you take along with you when there is a battle to be won. The battle could be a Sev One outage in the wee hours of the morning due to a Firewall failure, a sudden visit by a client CIO that needs to be managed, a client pitch that needs Technology validation or a Data Center that needs to be designed and setup. Kiran will do it all and do it really well. His ability to build teams that stick together through the years is uncanny. Many have grown through their careers with Kiran's guidance while working with him. Most important, he brings in a high level of transparency and trust which makes it very easy to work with him.
Krishna Prasad
I had the pleasure to work for Kiran for about two years. He is the person that every employee would like to work with. A never sleeping person always up to date with the latest technologies and with brilliant ideas every day. Very professional, skilled and effective in managing work and colleagues. Kiran has excellent technical abilities in different platforms and has a good understanding of various technologies. Kiran understands businesses and business requirements and always has that technical acumen to complete the tasks and to fulfil any requirements that may arise within business. I would highly recommend him as a valuable asset to any organization
Michael Singh
Kiran is the person you take along with you when there is a battle to be won. The battle could be a Sev One outage in the wee hours of the morning due to a Firewall failure, a sudden visit by a client CIO that needs to be managed, a client pitch that needs Technology validation or a Data Center that needs to be designed and setup. Kiran will do it all and do it really well. His ability to build teams that stick together through the years is uncanny. Many have grown through their careers with Kiran's guidance while working with him. Most important, he brings in a high level of transparency and trust which makes it very easy to work with him.
Krishna Prasad
I had the pleasure to work for Kiran for about two years. He is the person that every employee would like to work with. A never sleeping person always up to date with the latest technologies and with brilliant ideas every day. Very professional, skilled and effective in managing work and colleagues. Kiran has excellent technical abilities in different platforms and has a good understanding of various technologies. Kiran understands businesses and business requirements and always has that technical acumen to complete the tasks and to fulfil any requirements that may arise within business. I would highly recommend him as a valuable asset to any organization
Credentials
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Certified Novell adminstrator (CNA)
Novell -
MSCE - 2000
Microsoft -
Professional Server Expert (PSE)
IBM -
SAIR Certified Linux Professional
SAIR
Experience
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One Paper Lane
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United States
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Software Development
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1 - 100 Employee
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Chief Technology Officer
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Mar 2015 - Present
One Paper Lane is making lives simpler, more pleasant, and productive, by helping businesses globally securely manage approvals, decisions, contracts, and intelligent workflows 100% digitally. Role: Head of Technology Operations & CISO * Provide vision, leadership, and management for IT services, including cloud architecture, networking, systems engineering, desktop and mobile device support, application deployment and management. * Plan and organize workloads and staff assignments; Lead change management and risk management, identifying appropriate resources and developing schedules to ensure timely project completion. Managed risks by considering the ultimate impact of decisions and actions. * In charge of security procedure development, IT Policies, conducting emergency audits and Infrastructure security aspects - Achieved SOC2 compliance * Defined and drove maturity of Information Security Management Systems and Security Roadmaps for the company including Cloud Security, Application Security, Threat & Vulnerability Management, Data protection, Security Operations Center * Hands-on role in architecting and managing IT infrastructure operations including on-prem and AWS workloads involving windows and Linux operating systems. Role: CTO In charge of the product roadmap, infrastructure design, and security compliance Responsible for maintaining the strategic focus of the product and overseeing turning a concept into reality Create and implement technology strategies Plan and design the product roadmap with market research and client feedback Designed the tech side of the product from scratch including features, server interactions, scripts, deployment stage maps and automation Monitor KPIs and IT budget to ensure supplier and technological performance. Show less
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9Bits Technology Pvt Limited
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Consultant
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Sep 2014 - Jun 2021
• Technology Operations and Process Optimization • Infrastructure Operations • Cloud Computing and architecture • Security Operations • Network Operations Center (NOC) • Technology Operations and Process Optimization • Infrastructure Operations • Cloud Computing and architecture • Security Operations • Network Operations Center (NOC)
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smartShift Technologies
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IT Services and IT Consulting
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1 - 100 Employee
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Director - Global Cloud Operations
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Jun 2013 - Sep 2014
Play leadership role in directing and mentoring an IT team with 40 members on cloud enablement to Disaster Recovery services as well as IT infrastructure across geographies, including US, India, and Germany that deliver application management, security, Platform Management, and Infrastructure management. Direct and coordinate with the Professional Service Group to develop and maintain solid architecture designs and migration plans for clients. Assume presales role in designing the architecture/connectivity for the prospects which include proposals development and statements of work writing. Working with the team on technical deployments as a team player as required. Hold full accountability in developing, maintaining and publishing a set of written procedures and best practices for the delivery of pre- and post-sales services delivery to customers with improved Client Management. Responsible for managing the Network Operations Center (NOC) profit center, internal infrastructure department, budgeting compliance and support including information security across the organization Show less
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EXL Service
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India
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Consumer Services
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1 - 100 Employee
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Assistant Vice President - Technology
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Jun 2011 - Jun 2013
Provide hands-on supervision in handling technical escalations. Leverage skills in operating and ensuring well-organized and reliable IT support for global operations centers for both internal and external clients. Engage in efficiently conducting product evaluation and price negotiation. Assume the presale’s role in designing the architecture/connectivity for the prospects which include proposals and statements of work. * Commended by most clients for recommending effective solutions and onboarding new projects with the company; acknowledged as a good client management manager from technology. * Regarded as the driving force behind the successful optimization of the current platform, delivering effective recommendations and go-to-market plans through assessing new vendor technology offerings. * Applied in-depth and logical problem-solving methodology and outstanding interpersonal skills in clearly communicating the situation and recommending solutions to customers. * Exemplified skills in various platforms and networks including Cisco range of routers, firewalls, switches, VPN concentrators and call managers, together with computing servers, Microsoft, Linux, SANs, backup strategy and end-user computing. * Hold accountability in developing and presenting recommendations on policy and budgetary needs, as necessary. * Demonstrated expertise in designing and executing WAN and LAN including passive, active, voice, storage, and desktop requirements. * Orchestrated the team in the execution of ITIL methodologies from documentation, SLA classification for activities, and continual process improvement plans. * Facilitated quarterly team training on new technologies or initiatives undertaken by the department. Show less
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Director - Technology Operations
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Jul 2006 - May 2011
•Supervising and mentoring the IT team of 45 members across multiple geographies including US, India and Bulgaria that provide worldwide support in the areas of: security, network, compute, collaboration tools, domain architecture, data center operations and systems management•Experience opening, operating and ensuring efficient, dependable IT support for global operations•Work with the pre-sales group and professional services with requests for prospects on proposals and statements of work.•Architect the IT solution for transformation of projects with effective technology to offshore locations•Evaluate new vendor technology offerings, providing recommendations and go-to market plans Show less
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Assistant Manager – Network Operations
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Apr 2004 - Jun 2006
Responsibility was to provide maximum uptime of the network. Documentation of the Entire Network Architecture was one of the major assignments. Worked on the data centre methodologies and designed the Disaster Recovery Procedure for all Locations. Installed and supported Cisco IP Telephony and Customized Unity Unified messaging suite of products like Unity Voice Messaging System and Call Conference Bridge for our corporate users
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Frontier Business Systems
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India
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IT Services and IT Consulting
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400 - 500 Employee
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Senior Engineer
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Aug 2000 - Mar 2004
Frontier Business System is the leading channel Business Partner for International Business Machines (IBM) in Bangalore. It holds the distinction of winning the Annual Best Customer Service Provider Award for the Asia Pacific Region from IBM Frontier Business System is the leading channel Business Partner for International Business Machines (IBM) in Bangalore. It holds the distinction of winning the Annual Best Customer Service Provider Award for the Asia Pacific Region from IBM
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Education
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2013 - 2013
Harvard ManageMentor®
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1997 - 2000
Bangalore University
B.Sc, Electronics
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