Experience

MCO (MyComplianceOffice)

• United States
• Software Development
• 100 - 200 Employee

• Product Manager/Owner

  • Mar 2023 - Present



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior Advisor Product Management-IT / Product Manager

  • Jul 2022 - Jan 2023

  As a Product Manager I have heavily involved in and claim ownership of processes throughout the product life cycle. Proved as a very good decision-maker and having wider knowledge and deeper understanding of the customer needs, the product, and the stakeholders' demands. I have constantly communicated and collaborated with teams across the organization as well as with external customers and board members. • Experience of facilitating brainstorming sessions and design reviews with stakeholders to gather input on new features • Collaborate with senior management to create product plans and vision then prepare the roadmaps • Acting as a liaison between customers and developers by providing feedback on product design • Creates, maintains, and adjusts the product-line-level strategy and production schedules • Proactively working on the product backlog and updating with the new insights and ensure that there are enough ready items. • Using Agile and Iterative methodologies during the Software development lifecycle (SDLC). • Supervise and support associate product managers and coordinate cross-functional teams • Balances the needs of the customers and limitations defined by stakeholders • Advocates for the product and the team members to the board • Manages testing to detect and fix the issues to make necessary improvements • Coordinates with respective teams regarding product launch Show less



ONPASSIVE

• United Arab Emirates
• IT Services and IT Consulting
• 700 & Above Employee

• Product Manager

  • Dec 2021 - Jul 2022

  As a Product Manager I have heavily involved in and claim ownership of processes throughout the product life cycle. I’m the person to play a decision-making role due to having wider knowledge and deeper understanding of the customer needs, the product, and the stakeholders’ demands. • Gathers data to come up with ideas for new products and features including curating ideas and deciding which ones are worth working on • Analyses market and competition data to create products to match and surpass current industry standards • Defines the product vision, product roadmap, and product positioning • Creates, maintains, and adjusts the product-line-level strategy and production schedules • Creates product requirements for the engineering and support teams to bring new products to market or to enhance existing features • Balances the needs of the customers and limitations defined by stakeholders • Manages testing to detect and fix issues to make necessary improvements • Gathers customer feedback to further improve the product • Manages the Product team members like Business Analysts and Associate BAs • Coordinates with respective teams regarding product launch • Tracks product performance • Oversees product throughout the Product Life Cycle Show less



Transport for London

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Senior Product Owner

  • Jan 2019 - Dec 2021

  Lead and Steer products to the direction that delights customers and helps drive growth to assigned business. As a Product Owner I work closely with teams in commercial, finance, technology operations and customer service to build the right product at the right time. Responsible in developing and evolving the vision, strategy and roadmap forassign product category.• Capture customer requirements, translate them to user stories and explain why they are important to the team.• Determine and change the priority of backlog items and features in the queue.• Proactively work on the product backlog. Update it with new insights and ensure that there are enough ready items.• Carry-out usability tests and collect feedback and user-data.• Answer questions from developers and clarify requirements when necessary.• Attend scrum meetings including retrospectives and demos.• Hold planning meetings for the team and split the effort into effectively measured pieces of work.• Defining short and long term product vision and communicating it to the development team from T&D(Tech&Data) and offshore along with stakeholders.• Managing backlog of user stories for two products simultaneously.• Good understanding and experience of working with APIs and integrated RESTful APIs with other applications within the Organisation.• Working within an Agile framework to deliver product in fortnightly sprints, prioritizing development team’s work with Scrum.• Managing and Monitoring product KPI’s. Show less

• Product Owner

  • Apr 2013 - Dec 2018

  Delivered complex projects and initiatives with changing priorities, ensuring a focus on efficiency, quality, timeliness and continuous improvement. Successfully managed all aspect of projects from concept and through execution using various methodologies including Scrum, Agile and Kanban.• Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle.• Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements.• Product backlog management and Prioritising stories in Jira• Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery.• Worked directly with end users to capture and analyze challenges to their workflow.• Prioritized work within an agile team and maintain a backlog of future work for consideration/prioritization.• Take responsibility for the development of ongoing enhancements, create and prioritize user stores with the agile teams.• Defining short and long term product vision and communicating it to the development team and stakeholders• Product Demos with different stakeholders and users to get feedback for product improvement. Show less

• Solutions Analyst

  • May 2012 - Mar 2013

  • Dealing with Lane rental and Non Lane rental ASD and GIS reports• Transfer the issues to requiring expert level problem solving to In-house specialist.• Dealing with OD files and fixing the problems• Monitor LSWR systems and services and take proactive and reactive action if necessary.• Generating daily reports using EToN Transaction errors and EToN Transaction Rejections.• Investigating the Errors and Rejections then sending to the related promoters via EToN comments and Emails. Show less



J Murphy Group

• London Area, United Kingdom

• Report Developer

  • Jan 2006 - Apr 2012

  • Generated the Reports Weekly and Monthly wise as per the management requirements using with Insight / SQL server database (E.g., Closure due reports, second day reports, Jeopardy reports etc.) • Write SQL queries to prepare the reports as requested by management. • Investigated monthly recharge (KPI) report penalties and error corrections reports from Thames Water and Permitting Authorities. • Dealt with section 74 (overrun) investigations and updating the reports. • Generated the Reports Weekly and Monthly wise as per the management requirements using with Insight / SQL server database (E.g., Closure due reports, second day reports, Jeopardy reports etc.) • Write SQL queries to prepare the reports as requested by management. • Investigated monthly recharge (KPI) report penalties and error corrections reports from Thames Water and Permitting Authorities. • Dealt with section 74 (overrun) investigations and updating the reports.



Enterprise Plc

• United Kingdom
• Facilities Services
• 200 - 300 Employee

• Technical Administrator

  • Oct 2004 - Jan 2006

  • Provide technical assistance functions to the administrative department. • Assist and support administrative managers and directors in their daily tasks. • Provide technical assistance to engineers and technicians in administrative matters. • Maintain and manage technical files and records in an organized manner. • Organise and schedule administrative meetings with technical persons. • Provide administrative support to customers in technical matters. • Troubleshoot and resolve customers’ complex technical problems. • Support and assist administrative department in strategic direction to technical persons. Show less