• Jun 2022 - Present

• Jun 2019 - Jul 2022

Under this role I have accomplished below Primary responsibilities: Operational Excellence People Capability Enhancement Project Management Process AuditsDescription:• Automation & Re-engineering of key business processes & Fostering continuous improvement• Tracking & Delivering Key Strategic Projects• Timely completion of SOPs and internal process circulars• identify Ease of Doing Business Index

• Dec 2015 - Jun 2019

• Claims Management and settlement for Fire, Marine & Engineering LOBs.• Team management for to ensure amicable disposal of claims.• Driving IT development for process automations• Manage periodic reporting to the Management.

• Dec 2015 - May 2019

International Management Trainee

• Dec 2018 - Jun 2019

Participant in the international program called Emergent Talent Development Program, which aims improving technical skills, developing leadership expertise, acquiring methods for problem solving and having experiences in other countries to gain a differentiated view of business and implement good practices. Project 1 (Singapore) : Develop guide/frame work for Legal and Complex claim assignment for City State market Project 2 (Singapore) : Develop guide/frame work for In house survey and performance of external surveyor Show less

Commercial Claims Manager

• Sep 2013 - Dec 2015

• Claims Management and settlement for Fire, Marine & Engineering LOBs. • Team management for to ensure amicable disposal of claims. • Supervision and review of team performance basis BPMS guidelines on quality & process compliance for West region. • Claims Management and settlement for Fire, Marine & Engineering LOBs. • Team management for to ensure amicable disposal of claims. • Supervision and review of team performance basis BPMS guidelines on quality & process compliance for West region.

Insurance Surveyor

• Jun 2010 - Sep 2013

• Doing Loss Assessment, Risk Inspection, Pre-Acceptance Inspection & Salvage Settlement for India & Oversea claims. • Scrutinizing various documents, evidence for loss assessment. • Doing Loss Assessment, Risk Inspection, Pre-Acceptance Inspection & Salvage Settlement for India & Oversea claims. • Scrutinizing various documents, evidence for loss assessment.

Maintenance Project Manager

• Nov 2009 - Apr 2010