RPA Developer

• Sep 2019 - Present

RPA Programmer Analyst

• Nov 2018 - Aug 2019

The advanced technology named the Robotic Process Automation, which involves to evaluate and modify the requirements of new or existing program, outline the requirements to develop program according to the project specification, to clarify the program objectives of current operating procedures, involves to test and debug the application for the compliance purpose. It also involves in describing and development, coding corrections which would be used as a reference for the future. The advanced technology named the Robotic Process Automation, which involves to evaluate and modify the requirements of new or existing program, outline the requirements to develop program according to the project specification, to clarify the program objectives of current operating procedures, involves to test and debug the application for the compliance purpose. It also involves in describing and development, coding corrections which would be used as a reference for the future.

Operations Engineer

• Aug 2015 - Jul 2016

• Core member of the team in investigating and understanding root causes for issues in business operations.• Worked on MS Access and SQL databases for mapping the Business Processes with the Applications that are used by various blocks in card services.• Conduct the Functional Requirements and User Requirements Specification reviews and walkthroughs with designers, developers, QAs, business and stakeholders.• Provide daily and weekly updates to managers on artifact and application status to help prepare accurate project timelines and resource estimates.• Monitor coded and tested processes to ensure these are in accordance with the content and spirit of the inception artifacts.• Work with testing team in developing the test plan, test conditions, test cases based on business requirements and technical specifications.• Involve in UAT process and coordinate with the UAT team to get the feedback to make change requirements document.• Provide technical support and guidance on operations validation, development and implementation.• Provide comprehensive hands-on training to the end users of the developed enhancements in the software and the result of the project.• Direct interaction & reporting to all levels of Management and learned project management skills using Agile Scrum technique.

IT Operations Analyst

• Nov 2014 - Aug 2015

• Detection, logging, categorization, prioritization, initial investigation, diagnosis, root cause analysis, escalations, resolution and closure of incidents and service requests.• Analyze operating procedures and policies on an ongoing basis and recommend and implement improvement plans where appropriate.• Analyze business requirements and segregated them into high level and low-level use cases, activity diagrams / using Rational Rose according to UML methodology thus defining the Data Process Models.• Create Use Cases, Collaboration, Object Sequence, Object Interaction and State Diagrams for new features using rational tools. • Development of standard documentation package (Requirements, Specification, Design, Operations, and Quality Testing Plans).• Interviewing subject matter experts and carefully recording the requirements in a format that can be reviewed and understood by both business people and technical people.• Performed System Testing to ensure that the compiled software components of the applications adhere to Project Standards, Performance Criteria and Functional Specifications.• Frequently updated the requirement and defect status as per the status of the testing project in the workflow automation tool.• Addressing end user issues within stipulated SLA by coordinating, investigating, and documenting the customer requests with the forward team in fixing the issues.• Develop and maintain knowledge of AIDU (Knowledge Repository), Business environment and procedures.

Graduate Engineering Trainee

• Feb 2014 - Nov 2014

• Worked as a part of a team that analyzes solution to determine, recommend and modify an existing Railway Level Crossing Gate.• Designing the Signaling systems, Track bonding, Cable core, Cable route, Table of Control, Basic layouts and Selection Circuits using AutoCAD and Microstation applications.• Project involved daily Scrum meetings, project revisions to meet Sprint goals, coordination of efforts with other members of engineering team and project manager to meet project objectives.• Updating work progress, Project Management and Quality documentation.• Provide training and guidance to New Hires in their assignments.