Kira Adams (Higgins)
Banquet Manager at BILLINGS HOTEL AND CONVENTION CENTER- Claim this Profile
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Bio
Experience
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BILLINGS HOTEL AND CONVENTION CENTER
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United States
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Hospitality
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1 - 100 Employee
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Banquet Manager
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Nov 2021 - Present
Supervising the setup, execution, and post event specifics for all groups within the banquet facilities to the highest standards. Building client relationship and accommodating special requests to encourage repeated business and event success. Assisting event contacts with vendor coordination, individual guest requests, and preparation of onsite information for the ease of each client. Preparing employee schedules, briefing staff on event details, and motivating/leading with compassion and care of all guests. Communicating details with multiple departments on related event needs. Handling department ordering/inventory and performing administrative tasks within and outside the events department as needed. Show less
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Assistant Event Manager
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Oct 2019 - Nov 2021
Multi-property event management and cross-function coordination at Benziger Family Winery and Imagery Estate Winery . Handled social event sales, contracting, event detailing, as well as all event onsite supervision to ensure client retention and sales. Assisted in establishing new virtual programs and onsite procedures to grow winery revenue during the pandemic restrictions on gatherings. Managed scheduling, payroll, training and daily activities for event and guest services staff. Multi-property event management and cross-function coordination at Benziger Family Winery and Imagery Estate Winery . Handled social event sales, contracting, event detailing, as well as all event onsite supervision to ensure client retention and sales. Assisted in establishing new virtual programs and onsite procedures to grow winery revenue during the pandemic restrictions on gatherings. Managed scheduling, payroll, training and daily activities for event and guest services staff.
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the girl & the fig, LLC
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United States
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Restaurants
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1 - 100 Employee
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Event Production Manager
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Nov 2017 - Sep 2019
Event planning, design and production within the offsite catering environment. Working with clients to create a custom event experience and ensure their needs are met in a timing manner. Organizing warehouse facilities, maintaining inventory, and performing administrative duties as needed. Assisted in meeting company sales goals through ticket, wine, and pop-up dinner events at the onsite dinning room. Originally hired as an Event Server and was promoted to Event Captain; then returned as Event Production Manager. Show less
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Event Coordinator
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Mar 2017 - Sep 2017
Handled written and verbal communication, applicant verification, and event day logistics for motorsports event entrants. Designed custom car rally events including mapping routes, coordinating activities, designing booklets, etc. Procured new vendor relationships, coordinating details with catering, entertainment, transportation, etc. Originally hired as a Banquet Server and was promoted to Administrative Assistant and then Event Coordinator in Signature Events.
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Administrative Assistant
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Jun 2016 - Feb 2017
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Banquet Server
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Nov 2015 - Jun 2016
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Lead Server / Event Captain
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Mar 2013 - Oct 2014
Work on and off-site events in a fast paced environment while providing consistent, friendly and responsive service. Lead service teams in the food and beverage environment to create an exceptional experience for guests. Work on and off-site events in a fast paced environment while providing consistent, friendly and responsive service. Lead service teams in the food and beverage environment to create an exceptional experience for guests.
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Education
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California State University, Monterey Bay
Sustainable Hospitaity B.S., Business Administration -
Santa Rosa Junior College
Business Administration to Transfer AA, Business Administration