Experience

California Northstate University

• United States
• Higher Education
• 1 - 100 Employee

• Executive Assistant to the Dean

  • Oct 2022 - Present



Nugget Market, Inc.

• United States
• Retail
• 300 - 400 Employee

• Barista

  • Sep 2021 - Oct 2022

  • Organize and prioritize tasks for daily shift • Delegate tasks between staff members • Monitor and respond to incoming phone calls and redirect inquiries • Fulfill customized drink orders • Service heavy workloads efficiently in a short-staffed environment • Analyze and replenish perishable inventory daily • Organize and prioritize tasks for daily shift • Delegate tasks between staff members • Monitor and respond to incoming phone calls and redirect inquiries • Fulfill customized drink orders • Service heavy workloads efficiently in a short-staffed environment • Analyze and replenish perishable inventory daily



Dutch Bros Coffee

• United States
• Food and Beverage Services
• 700 & Above Employee

• Shift Lead

  • Feb 2017 - Oct 2020

  Direct the work of up to eight employees at a time Ensure customer satisfaction at a high volume coffee stand Uphold the company standards of speed, quality, and customer service Generate repeat business Create a daily report of shift strengths and weaknesses Replenish inventory as needed Manage varying forms of payment, as well as count out drawers at the end of shifts Direct the work of up to eight employees at a time Ensure customer satisfaction at a high volume coffee stand Uphold the company standards of speed, quality, and customer service Generate repeat business Create a daily report of shift strengths and weaknesses Replenish inventory as needed Manage varying forms of payment, as well as count out drawers at the end of shifts



Charlotte Russe

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2016 - Feb 2017

  Complete sales transactions, including cash, credit card, and gift card Greet customers both in person and over the phone; resolve their inquiries Maintain store appearance through sweeping, mopping, trash removal, and window cleaning Stay up to date on dynamically changing promotions and company news Design store setups, including style mannequins and update shops with new merchandise Complete sales transactions, including cash, credit card, and gift card Greet customers both in person and over the phone; resolve their inquiries Maintain store appearance through sweeping, mopping, trash removal, and window cleaning Stay up to date on dynamically changing promotions and company news Design store setups, including style mannequins and update shops with new merchandise