Certified Personal Trainer

• Dec 2019 - Present

Certified Personal Trainer

• Dec 2019 - Present

Certified Personal Trainer

• Apr 2018 - Dec 2019

Front Desk Administrator

• Apr 2018 - Sep 2019

Responsibilities include-Enthusiastically greets each members and guests promptly -Provides security and control to the front door and retail area of the facility.-Personally checks each member into the gym using the proper check-in procedures.-Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.-Register all guests into the gym using proper registration procedures.-Ensures that guests and appointments are directed to the appropriate fitness consultant -Answers phone -Addresses caller’s requests and/or takes appropriate messages noting caller’s name.-Registers all telephone inquiries and transfers the call to the appropriate Fitness Consultants.-Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.-Responds immediately to member requests, inquiries and concerns. -Reserves time/makes appointments for special classes or other activities sponsored by the gym.-Processes retail and concession sales.-Cleans and maintains the front desk area according to Company standards.-Follow proper opening and closing procedures on time-Logs all maintenance concerns that are reported.-Follows and reports any safety concerns.-Notifies management of gym incidents that requires incident reports.-Works when scheduled and adheres to company attendance policies.-Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights.