Kionelie Ortega

Senior Coordinator - Program Managemnt at Harvard Kennedy School Executive Education
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Location
Boston, Massachusetts, United States, US

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Senior Coordinator - Program Managemnt
      • Oct 2022 - Present

    • Program Coordinator
      • Mar 2020 - Present

    • Program Assistant
      • Jul 2019 - Present

    • Executive Education Intern
      • Jan 2019 - Present

      • Marketing: Researched quantitative and qualitative data to gather on an excel spreadsheet for the purpose of targeting specific audiences to attend our executive programs to make a difference in the world with public service• Finance: Investigated 50-100 unpaid invoices from previous matriculated participants weekly by sending outreach emails via Salesforce through created accounts and communicated updates back to the finance department• Program Delivery: Delivered logistical tasks for 50-85 participants per program to ensure their travel, stay, meals, and supplies are prepared for an innovative experience• Other: Calculated weekly program café charges on an excel sheet and sent calculations to each program director separately based on their specific program to reflect on their budget Show less

    • United States
    • Restaurants
    • Waitress/Cashier
      • Aug 2013 - May 2019

      • Ensured the Guest feels important and welcome in the restaurant • Adhered to timing standards for products and services • Consolidated service and increased table turns • Presented menu's, answered questions and made suggestions regarding food and beverage • Assisted in keeping the restaurant clean and safe • Followed all cash handling policies and procedures • Ensured the Guest feels important and welcome in the restaurant • Adhered to timing standards for products and services • Consolidated service and increased table turns • Presented menu's, answered questions and made suggestions regarding food and beverage • Assisted in keeping the restaurant clean and safe • Followed all cash handling policies and procedures

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Dental Receptionist
      • Jul 2017 - Sep 2018

      • Maintain and manage patient records in compliance with privacy and security regulations • Schedule and confirm upcoming appointments and recall according to office protocol • Arrange patient charts for next day appointments • Fill in cancellations and no-shows • Organize referrals to other medical specialists • Collect and receipt payments from patients at time of treatment and Inform patients of financial treatment plan options • Maintain and manage patient records in compliance with privacy and security regulations • Schedule and confirm upcoming appointments and recall according to office protocol • Arrange patient charts for next day appointments • Fill in cancellations and no-shows • Organize referrals to other medical specialists • Collect and receipt payments from patients at time of treatment and Inform patients of financial treatment plan options

Education

  • Year Up
    Certificate, Support for Project Management
    2018 - 2019

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