Kionelie Ortega
Senior Coordinator - Program Managemnt at Harvard Kennedy School Executive Education- Claim this Profile
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Experience
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Harvard Kennedy School Executive Education
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United States
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Higher Education
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1 - 100 Employee
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Senior Coordinator - Program Managemnt
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Oct 2022 - Present
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Program Coordinator
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Mar 2020 - Present
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Program Assistant
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Jul 2019 - Present
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Executive Education Intern
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Jan 2019 - Present
• Marketing: Researched quantitative and qualitative data to gather on an excel spreadsheet for the purpose of targeting specific audiences to attend our executive programs to make a difference in the world with public service• Finance: Investigated 50-100 unpaid invoices from previous matriculated participants weekly by sending outreach emails via Salesforce through created accounts and communicated updates back to the finance department• Program Delivery: Delivered logistical tasks for 50-85 participants per program to ensure their travel, stay, meals, and supplies are prepared for an innovative experience• Other: Calculated weekly program café charges on an excel sheet and sent calculations to each program director separately based on their specific program to reflect on their budget Show less
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Garden House Restaurant
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United States
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Restaurants
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Waitress/Cashier
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Aug 2013 - May 2019
• Ensured the Guest feels important and welcome in the restaurant • Adhered to timing standards for products and services • Consolidated service and increased table turns • Presented menu's, answered questions and made suggestions regarding food and beverage • Assisted in keeping the restaurant clean and safe • Followed all cash handling policies and procedures • Ensured the Guest feels important and welcome in the restaurant • Adhered to timing standards for products and services • Consolidated service and increased table turns • Presented menu's, answered questions and made suggestions regarding food and beverage • Assisted in keeping the restaurant clean and safe • Followed all cash handling policies and procedures
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Dr. Dental
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Dental Receptionist
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Jul 2017 - Sep 2018
• Maintain and manage patient records in compliance with privacy and security regulations • Schedule and confirm upcoming appointments and recall according to office protocol • Arrange patient charts for next day appointments • Fill in cancellations and no-shows • Organize referrals to other medical specialists • Collect and receipt payments from patients at time of treatment and Inform patients of financial treatment plan options • Maintain and manage patient records in compliance with privacy and security regulations • Schedule and confirm upcoming appointments and recall according to office protocol • Arrange patient charts for next day appointments • Fill in cancellations and no-shows • Organize referrals to other medical specialists • Collect and receipt payments from patients at time of treatment and Inform patients of financial treatment plan options
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Education
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Year Up
Certificate, Support for Project Management