Experience

Alzheimer's Association Desert Southwest Chapter

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Programs Director

  • Aug 2018 - Present

  • Lead the chapter’s care & support strategic initiatives, tactics, and measures to increase the reach of programs across Arizona and southern Nevada. Provide leadership for the delivery of all programs and services including planning, budgeting, staff training, program evaluation, and adherence to program standards and reporting processes.• Develop strategic partnerships to expand reach with special attention to increasing participation among diverse, high risk, rural, and underserved populations.• Implement strategies to recruit, engage, and manage diverse volunteers. • Member of the national organization's diversity,equity, and inclusion work group. Co-created national recommendations to improve organization’s efforts. Provided local DE&I training.



NAMI-NYC

• United States
• Mental Health Care
• 1 - 100 Employee

• Services Director

  • Mar 2014 - Apr 2018

  • Managed organization’s services development, expansion, and evaluation; during tenure, nearly tripled the number of people engaged in services (4,278 in 2014 to 12,204 in 2017).• Oversaw two City contracts, with combined budgets of approximately $600K; provided direct supervision to 6 staff and supported over 100 volunteers.• Responsible for NAMI-NYC Metro's organizational transformation in response to systemic changes in New York's Medicaid program, including establishing innovative billing relationships with large community-based organizations, creating referral contracts with managed care organizations (MCOs), creating new services, and transitioning the organization from paper-based to electronic records. • Represented organization on a variety of city-wide oversight committees, including: the Mayor’s Criminal Justice Behavioral Health Task Force and the Veteran’s Mental Health Coalition.• Supported organization’s evolving advocacy agenda through social media campaigns, writing policy briefs and op-eds, speaking engagements to the public, and educating and galvanizing the community.

• Interim Executive Director

  • Jan 2017 - Jul 2017



New York University

• Higher Education
• 700 & Above Employee

• Guest Professor

  • Jan 2015 - Jul 2016

  • Co-taught the summer session of Social Welfare Programs and Policies II: Advanced Social Policy in Mental Health. • Routinely lectured at introductory advocacy and policy courses.



Community Work Services

• Training Specialist

  • Dec 2009 - Jul 2012

  • Hired as a vocational case manager for adults living with disabilities then promoted in early 2011 as the Training Specialist.• Administrator of case management software to track and report organizational outcomes; responsible for achieving 100% compliance through training, oversight, and support.• Taught vocational skills training; redesigned curriculum to meet the needs of adults with profound intellectual disabilities.• Provided crisis prevention training to staff; certified by the Crisis Prevention Institute.



Alpine Special Treatment Center

• Team Manager

  • Apr 2006 - Jul 2008

  • Promoted twice to final position as Team Manager in August 2007.• Supervised 20 direct care staff to support the recovery of adults on a 50-bed unit of a long-term psychiatric rehabilitation facility; lead in responding to psychiatric emergencies.• Developed and provided psychosocial lessons plans with a focus on psychosis, impulse control, substance use disorders, and cognitive behavioral therapy.



NAMI

• United States
• Non-profit Organizations
• 700 & Above Employee

• Education Director

  • Dec 2005 - Dec 2006

  • Managed, expanded, and evaluated six education and support group programs.• Recruited, supervised, and ensured training of support staff and coordinators of each education and support program; oversaw and coordinated approximated 80 volunteers.• Created and maintained database of each program’s success for funding and grant writing.• NAMI representative for the San Diego Department of Mental Health on the Children’s System of Care Wraparound Training Academy, Oversight Committee. The purpose of the academy was to standardize services across public and private child-serving agencies to improve services for youth and their families.