Experience

VCE

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Software QA Test Engineer

  • Apr 2011 - Present

  Senior Business Systems Analyst | Lead QA Engineer Senior Software QA Tester and Business Systems Analyst with full system development life cycle experience including capturing and documenting business/system requirements, designing, developing, and implementing test plans, test cases, and test processes promoting quick corrective actions, resulting in significant cost savings and fault-free audits. Prolific communicator adept at interfacing with cross-functional teams, product owners, business stakeholders, developers, end users and senior-level managers. Intellectually and competitively equipped to excel in fast-paced environments. Salesforce Administrator Perform tasks related to the day-to-day operation of Salesforce.com, including user management, creating & maintaining custom objects and fields, handling data import and export, and maintenance of page layouts. Create & maintain reports, dashboards, workflows & sharing rules within Salesforce.com. Respond to issues & requests from users throughout the organization, including technical & functional issue, and provide training on new features & functionality.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Software Quality Assurance

  • Oct 2010 - Apr 2011

  AT&T eCommerce QA - Service and Support Towers AT&T eCommerce QA - Service and Support Towers



Sogeti

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Senior QA Consultant

  • Apr 2008 - Sep 2009

  Consultant works at GameStop, Greyhound and ONCOR Consultant works at GameStop, Greyhound and ONCOR



Nortel Networks

• Telecommunications
• 700 & Above Employee

• Software Test Engineer

  • Apr 1999 - Jul 2007

  Member of Scientific Staff Member of Scientific Staff