Experience

WEN- Women Entrepreneur Network

• India
• Human Resources Services
• 1 - 100 Employee

• Talent Acquisition Specialist

  • Aug 2022 - Present



Jobs Territory

• India
• Human Resources Services
• 100 - 200 Employee

• Talent Acquisition

  • Jan 2021 - Jul 2022



MakeMyTrip

• India
• Software Development
• 700 & Above Employee

• Holiday Expert at MakeMy Trip

  • Apr 2012 - May 2014

  • Holiday Expert • Worked from home to help customers finalize the best holiday packages • Responsible for designing itineraries, costing and hotel booking for customers as per their needs. • Responsible for selling of holiday packages (Domestic) • Holiday Expert • Worked from home to help customers finalize the best holiday packages • Responsible for designing itineraries, costing and hotel booking for customers as per their needs. • Responsible for selling of holiday packages (Domestic)



Mahindra Holidays & Resorts India Limited

• India
• Hospitality
• 700 & Above Employee

• Member Relations at Mahindra Holidays and Resorts India LTD

  • Mar 2006 - Oct 2010

  . Sr.Executive Member Relations Club Mahindra . Handling customer base for Gujarat and Rajasthan . Handling customer grievances and complaints . Coordinating with DSA-Direct Sales Agent and handling their queries and concerns . Managing escalations to achieve 90% complaint resolution within stipulated TAT . Zonal trainer for Gujarat and Rajasthan -training member relations personnel (New joiners and existing staff) . Sr.Executive Member Relations Club Mahindra . Handling customer base for Gujarat and Rajasthan . Handling customer grievances and complaints . Coordinating with DSA-Direct Sales Agent and handling their queries and concerns . Managing escalations to achieve 90% complaint resolution within stipulated TAT . Zonal trainer for Gujarat and Rajasthan -training member relations personnel (New joiners and existing staff)



Pagepoint Services India Private Limited(Hutch Process)

• Call Centre Executive

  • May 2005 - Oct 2005

  Call Centre Executive • Handling customers queries and concerns and to resolve the same to their satisfaction • Provide product and service information to the customers Call Centre Executive • Handling customers queries and concerns and to resolve the same to their satisfaction • Provide product and service information to the customers